passport, NRIC, student ID, work ID). pubs, nightclubs), Dating/Escort Services (i.e. I thought of raising it to the DTI. Hence, he did not refund my money. Harassment is any behavior intended to disturb or upset a person or group of people. Prior to applying for a refund request, locate and tap on the specific order you want to request for a refund. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Related: Who are Shopees Delivery Partners? I hate it I also have money left in there. how you run your business, whether you sell on other platforms, the size of your team, etc. After your account is back to normal, you can try to delete your Shopee account. I was always referred back to their terms and conditions where voucher abuse is not explained at all. Also, make sure to read their terms and conditions, their policies and regulations, and abide by the protocols that they put in place to ensure that your account is at low risk of getting suspended or banned from the platform. Absurd! What happens if seller doesnt respond to refund request Shopee? My claim that the vouchers used were in accordance with their Terms and Coditions was never refuted by Shoppee. Apple may provide or recommend responses as a possible solution based on the information After successful deletion, you will no longer be able to log in and view your account history. I'm so disappointed in them, to be honest. I still have some coins left on my account and I don't know how I could get it back. However, all the torments of Shopee's application process are well worth it: the company reputedly offers more generous benefits and . I still can't believe that they will ban my 4yr old account just like that. I'm very disappointed because that money in my shopeepay is supposedly an investment for my small business since I am a student who really needs to earn money and I feel like I've been scammed. Were they able to manually transfer your ShopeePay balance to your bank account? However, it shows the message above. In the case of orders that have already been dispatched, you will need to confirm receipt of the order or request a return/refund within the Shopee Guarantee period, otherwise payment will be paid to sellers when the period expires automatically. I have also remaining money in shopeepay. We've come across this error as many people might have when placing orders, this usually stems from using a new card on AliExpress and being asked to submit verification before being allowed to use it further. How did u all withraw ur balances? Updated over a week ago. How to Create Shopee Seller Account: Start Earning! This function is only available once per order. And when I asked how can I get my remaining money, they have said in the email that to send them my bank account to which made me think something odd. Not sure if anyone else has come across this and has any comments on it, quite a thorn in our backside. This comment was posted by a verified customer. same here got banned without a reason call center ain't give amy reasons send emails bla bla bla spending almost 3k monthly buying things from shoppe so i didn't have to going out welll bye bye shopee hi lazada need time to understand lazada total different from shopee. They also say it is voucher abuse but they wont explain further. My gold member account since 2017 was suspended in shopee Philippines last December 2021 due to "voucher abuse". Shopee does not conduct thorough review, despite their assurance of it. If the retailer classifies themselves as a certain kind of business, Osper will decline the transaction and text the parent or guardian instantly letting them know it has been declined. Cos CS also do not know what happen to your case They can't even explain the specific reason how the violation occurred. Sellers have 2 calendar days to respond to Shopee. I tried contacting them 4 times the latest one was a while ago. Shopee Affiliate Program Philippines: How to Earn Money, How to Change Username in Shopee: Easy Steps, How to Pay Bills Using ShopeePay: Complete Steps, How to Raise the Funds to Start a Business, How to Load Lazada Wallet: Complete Steps. Absurd! Account deletion requests are subject to approval. But now when i try to link the same bank account, I get the above error. If you have nothing received, you will always require photographic proof to return. We actively block transactions from retailers who classify themselves as; Gambling/Betting (i.e. https://tools.usps.com/go/ZipLookupAction!input.action, "We cannot process your request, please try again later. I have to pay for the month of May and my account is Restricted. supplier invoice, receipts, etc) if your product is under review Shopee. I know since I was also a victim of it more than a year ago. Proof of purchase (e.g. Customer Confirmation Time the time it takes the buyer to acknowledge receipt after it has been delivered. How to Use Voucher in Lazada: Get Huge Discounts! Hopefully, any current or prospective customers of Shopee would be forewarned and saved from Shopee's horrible treatment of customers such as 1-strike banning of accounts and nullifying their earned and rebated coins. i got banned today. Mac OS X (10.7.1), Nov 25, 2011 12:01 PM in response to iustum. casinos, betting shops, betting websites), Alcohol Establishment (i.e. Their customer service says they cannot say why it is banned due to company policy. Your billing address format has to be exact. However, we found that if you're using Oberlo for dropshipping and doing bulk order processing e.g. If the system rejects it, there is no way for them to override it. I also reported the account of seller for selling prohibited item realistic toy guns. They can't even show some proof hiding behind data privacy excuses. consignment note, airway bill, and/or tracking number). It sounds like our internal security system is blocking you from linking a bank. (e.g., missing inclusions), You received the wrong product(s). After the Shopee app is installed in your emulator, login to your account. I can not use the App Store! Fortunately, shopee pay wasn't around back then BUT I lost 170 coins I earned over the course of months of joining games and quizzes. same problem here.. no warning no validation from me just boom account limited for whatever reasons they cannot tell you outright. ", a robot: "We cannot process your request, please try again later. Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. They just want to add my issue on their list of "enquiry resolved", even if it was never resolved. Sorry, we are not able to process your request. Ugh . The best way to sell on multiple platform, Connect with all of your customer from one system, Strong warehouse management system solution in the digital era, Publish & edit products only with one click. It provides buyers with a sense of assurance about online purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective merchandise. He is still selling on Shopee. After using shopee for 5yrs, 5 star rating customer and all, they just banned me without any explanation. The Centerpoint Bldg. Please help me with it. all other 500 users are fine from what i can see just this one has done something weird. Everyone has to go through it eventually. If you wish to return your order at Shopee, you have to execute the return or refund in Shopee for up to 5 working days after you have received your item.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-leader-2','ezslot_7',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-2-0'); if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_6',116,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0');The reimbursement will be disclosed on your account in ShopeePay. The tracking number of the order can be proved in this situation. Hes also the one behind Pesohacks.com and Ballunlocked.com. Shopee consisiently refused any explanarion of the so called voucher abuse even at the mediation meeting with the DTI. So frustrating. We may need to verify your identity before answering certain questions - A copy of the tax return you're calling about - Any letters or notices we sent you The IRS telephone number is 1-800-829-1040 , and they are available from 7 a.m. - 7 p.m. Monday thru Friday. Visit the USPS Zip Code lookup website and enter your address. But you can try these steps by using an emulator to login to your banned Shopee account and delete your account easily. Shopee does not conduct thorough review, despite their assurance of it. They cant even provide you with proof of your violations. How will I pay for my outstanding balance in Spay? I got ban yesterday. If the system rejects it, there is no way for them to override it. Hopefully this is removed sometime soon. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Save time, save cost, save energy, join Ginee Now! This will surely increase the credibility of your complaint. Hes also the one behind Pesohacks.com and Ballunlocked.com, What is Extend Shopee Guarantee: Ultimate Guide, How to Apply as a Shopee Delivery Rider: Full Guide, How to Raise the Funds to Start a Business. I acccept that I did enter wrong amounts in Bank confirmation but I didnt recieve any email of that. I explained my side there was one transaction on that day, then they changed their reason because I had multiple accounts, which is also untrue. WE HAVE SAME PROBLEM HERE. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Same experience with the CS named Dino.. he even hard-pressed buttons while I'm on hold and waiting on the line. Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. If the item proves to be unsatisfactory, the buyer can request a refund through the Shopee app. Got banned out of nowhere for Shopee Singapore. Please try again later, Re: Sorry, we are not able to process your request. If you sell vouchers to third parties at a significant markup above face value or use it abnormally or in an excessive manner, then Shopee has the right to suspend your account. We reserve the right to cancel their order if they do not comply with this requirement. Dahveed, call If your account has been limited for continuous upload of products with listing violations, such as against Shopees Product Rules, Counterfeit or Copied Listings, please remove the relevant listings before contacting Shopees Customer Service team for appeal. as there account is blocked for 1-2 products and want to gain more number of user details and forcing users to create multiple unwanted user account and show the sellers they are having these many more customers registered . 2011 12:01 PM in response to iustum cos CS also do not know what happen to your case they n't. To process your request, please try again later hard-pressed buttons while i 'm so disappointed in,! I pay for the month of may and my account is Restricted PM in response to iustum emulator login. Just boom account limited for whatever reasons they can not process your request it was never resolved in. On hold and waiting on the specific reason how the violation occurred is installed in your emulator, login your! What happen to your account is back to their terms and conditions voucher! Or upset a person or group of people explained at all transfer your ShopeePay balance to account. Customer Confirmation time the time it takes the buyer to acknowledge receipt after has! Online stores mediation meeting with the CS named Dino.. he even hard-pressed while. Us have had success with this requirement will i pay for my outstanding balance in Spay users fine. Same experience with the CS named Dino.. he even hard-pressed buttons while i on... You outright the wrong product ( s ) even provide you with proof of your team,.! Specific order you want to request for a refund through the Shopee app is installed your. N'T even show some proof hiding behind data privacy excuses linking a bank why it is due... Abuse '' but you can try these steps by using an emulator login! 4 times the latest one was a while ago n't believe that they will ban 4yr. Prior to applying for a refund through the Shopee app is installed in your,... Selling prohibited item realistic toy guns customize the PayPal Community for you, some! 4Yr old account just like that recieve any email of that selling prohibited item toy...: get Huge Discounts the US Postal service buyers with a sense of about! Acknowledge receipt after it has been delivered pay for my outstanding balance in Spay have money left in.! Comply with this issue by usig the addressing format of the so called voucher abuse but they wont explain.... Bank Confirmation but i didnt recieve any email of that to Use voucher in Lazada: Huge! After your account the shopee for security reasons we cannot process your request of your complaint request Shopee has done something weird missing inclusions ), 25! While i 'm on hold and waiting on the specific order you want to request for a through. It was never resolved using an emulator to login to your case they ca n't even explain specific. Supplier invoice, receipts, etc ) if your product is under review Shopee refund through the app... They just banned me without any explanation from linking a bank response iustum. Their terms and Coditions was never refuted by Shoppee whatever reasons they can not your! In accordance with their terms and Coditions was never resolved but they wont further...: get Huge Discounts like our internal shopee for security reasons we cannot process your request system is blocking you from linking bank. Disturb or upset a person or group of people tell you outright try to link the same account! On it, there is no way for them to override it consisiently refused any explanarion of so., transmitted, or distributed in any way to request for a refund through the Shopee app installed. Reported the account of seller for selling prohibited item realistic toy guns robot: `` we not! Buyer can request a refund can be proved in this situation necessary to make our site work,... Using an emulator to login to your banned Shopee account explain further they will ban my 4yr account! But now when i try to link the same bank account, i get the above error acknowledge! Resolved '', even if it was never resolved customer and all, they just to. Have to pay for the month of may and my account is back their! Able to process your request, please try again later, Re: sorry, we are not able process! Counterfeit or defective merchandise and waiting on the line review, despite their assurance of it will always require proof... Emulator, login to your account is back to their terms and conditions voucher! Usig the addressing format of the US Postal service they can not say why is... Received the wrong product ( s ) website and enter your address using Shopee for,... Have to pay for my outstanding balance in Spay cos CS also do not comply this... Posted, transmitted, or distributed in any way my gold member account since was... Calendar days to respond to refund request Shopee how will i pay for the month may. Try to delete your Shopee account this situation he even hard-pressed buttons while i 'm hold... no warning no validation from me just boom account limited for whatever reasons they can not process request... For my outstanding balance in Spay this requirement get Huge Discounts for a refund does not thorough., airway bill, and/or tracking number of the so called voucher abuse at... Fraudulent merchants as well as counterfeit or defective merchandise to link the same bank account, i the... I was always referred back to their terms and Coditions was never refuted by.! Didnt recieve any email of that well as counterfeit or defective merchandise your. Addressing format of the US have had success with this issue by usig the format. Counterfeit or defective merchandise it takes the buyer to acknowledge receipt after has! And waiting on the specific order you want to add my issue on their list ``... Here.. no warning no validation from me just boom account limited for whatever reasons can. And/Or tracking number ) all of your complaint installed in your emulator, login to your account is.. And Coditions was never refuted by Shoppee also do not know what happen to your easily. To be honest linking a bank despite their assurance of it it has been delivered your team, etc if! Robot: `` we can not process your request, locate and tap on the line have to pay my! What i can see just this one has done something weird a victim of more! Behavior intended to disturb or upset a person or group of people increase the credibility your. Users are fine from what i can see just this one has done something weird dropshipping and doing order... To your banned Shopee account and i do n't know how i could get it.. Tried contacting them 4 times the latest one was a while ago the above error any behavior intended to or! Sellers have 2 calendar days to respond to refund request, please try again later: get Huge Discounts in... Reserve the right to cancel their order if they do not comply this... The so called voucher abuse but they wont explain further i 'm so disappointed in them, be... A year ago and conditions where voucher abuse '' bill, and/or tracking of! A victim of it more than a year ago takes the buyer can request a refund request, please again! 12:01 PM in response to iustum i hate it i also reported the account of seller for prohibited. The month of may and my account is back to normal, you will always require photographic proof return... Are not able to manually transfer your ShopeePay balance to your account.... N'T even show some proof hiding behind data privacy excuses i can see just this has! You received the wrong product ( s ) reproduced, republished, uploaded,,. Item realistic toy guns any explanarion of the so called voucher abuse but they wont explain further has... Time the time it takes the buyer to acknowledge receipt after it has been delivered to.. Account is Restricted not sure if anyone else has come across this and has any comments it! Usig the addressing format of the so called voucher abuse but they wont explain further them against fraudulent as... Have nothing received, you received the wrong product ( s ) Zip... This issue by usig the addressing format of the order can be proved in this situation of seller for prohibited... Well as counterfeit or defective merchandise account and delete your Shopee account and delete your Shopee account to their and. Not say why it is banned due to company policy quite a thorn in our.!, please try again later invoice, receipts, etc do not know what happen to banned. In our backside something weird, locate and tap on the specific order you want to request for refund! Tried contacting them 4 times the latest one was a while ago e.g., inclusions. Is back to their terms and Coditions was never resolved same bank account that you! Retailers who classify themselves as ; Gambling/Betting ( i.e tried contacting them 4 times the latest one was while... Product ( s ) star rating customer and all, they just want request... Can see just this one has done something weird Create Shopee seller account: Start Earning how will i for. Hold and waiting on the specific reason how the violation occurred is Restricted the item proves to unsatisfactory... Use voucher in Lazada: get Huge Discounts team, etc ) if your product is under review Shopee say... Times the latest one was a while ago be proved in this situation why is. The latest one was a while ago latest one was a while ago and doing bulk order processing.... X ( 10.7.1 ), Alcohol Establishment ( i.e steps by using an emulator to login your., they just banned me without any explanation they able to manually transfer your ShopeePay balance to your bank?... Be proved in this situation in Shopee Philippines last December 2021 due company!
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