Disney Cruise Line -Bookings may be transferred to us up until 30 days from creation. We have arranged a HAL transfer from Amsterdam the morning of embarkation. So that`s why we use another one transportation in US taxi (http://kiwitaxi.com)! azalice. You will be able to leave a comment after signing in, By Never disappointed. You just have to fill out and sign a basic form that gives permission to HAL to transfer the booking to the TA. Holland America Line offers transfers to/from most major airports near the port city where the ship is docked. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Oh, and another thing, is our luggage checked in to the Noordam at the airport/Egan Center or do we reclaim our luggage at Seward Pier and check it in then? The value to you is with the service and support they can provide with you and the cruise line regarding your booking. Write us to know more. Is there a form to use for this? I'm the Santa. And once youve booked your transfer and provided your flight information, well take it from there. And everything is at your fingertips: delicious dining, exceptional entertainment, shore excursions, a state-of-the-art gym, relaxing spa, onboard classes and lectures, attentive crew members who cater to your every need and so much more. Make Sure Your Voice Is Heard! Its so hard to find any information or contact anyone specific with this. LauraS hb`````g```R.f@@ $Pt1i[m05*;'*9D7ddYx:d~~MCat.7v00^v0iVu0ii@ZGZo I am assuming that you are transferring your booking from HAL. It shows the onboard credit. Send me Holland America promotions and news via email to this email address: Please re-enter your email address: I do not have access to email. So, it seems that they get at least some benefit from the original booking even if it's transferred. This doesn't seem to apply in your case as you initially were dealing with a TA so I would be comfortable receiving the added benefits afforded by the TA. We look forward to getting you safely to and from your Holland America Line cruise! Yes, correct. My wife and I are booked on the Prinsendam next July sailing from Amsterdam (Ijmuiden). Machine dose not required closed space and can be operated on open area. 18779324259 or 206-626-7020. Also, since you have an Eagles emblem, Google "Eagles, Santa, snowball" and you'll find a video of Santa trying to reconcile with the snowball. Where do I need to go to meet the Holland representative? Plus you can continue to refair your booking until final payment is due. All fields are required unless noted as optional. I booked on line but would like to transfer booking to my travel agent. Holland America transfers are over-priced. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. When I log into his account he gets the lower pricing for one of our sailings but the OBC isn't there. Good to know. If I transfer my booking, is it really a new booking and I'll lose my stuff? For my family this is too much and not always the quality was great. we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. Book by December 30, 2022 Holland America - Worry Free Promise. Welcome to the Holland America Travel Agent Email Sign Up Holland America uses email to communicate offers and news to agents. Over the years I have had 3, all of which have been excellent. And we help with your luggage, too! What I did was contact the new agency and tell them that I wanted to transfer the booking to them and ask the process. Some TAs will check for price drops, and some don't. In order to transfer booking, you just need to send completed transfer form to Disney Cruise Lines. I say stuck because I think this policy is still in effect. We originate in Seattle. Will we still be able to make dining reservations/shore excursions online without going through the TA? Does Holland America offer free shuttle service from SEATAC to Smith Cove Cruise Terminal at Pier 91? My TA does both and that's why I keep booking with her! Find your travel agent Destinations Experiences Maps, directions, and TripTiks Planning tips and tools Trip Canvas. She shops for the best prices, gets bulk discounts (BIG agency that only does cruises), gets me early booking and military discounts, and never less than a $150 OBC - sometimes up to $500 depending upon line. Transferring booking WITHIN ALLOWED TIME FRAMES is simple and you retain all of your initial booking benes. If a PCC had worked closely with me to arrange a booking I might feel inclined not to transfer but for the little assistance seemingly offered I cannot forgo 200 plus dollars of big store credit. Luxury Transportation: Arrive at the ship in style. She knows we'll always book with her first, and have pointed many friends in her direction when they're looking for a PCC. So, I booked with Holland America . With respect to the HAL agent losing their commission for the booking, I can only say for sure that Carnival agents do lose their commission but I don't know the policy at HAL. Sometimes it works the other way around. I wish I had moved it before the sale endedthen no question. Our experience is not with HAL, and for that you may also want to ask this question on the HAL board as well here: https://boards.cruisecritic.com/forumdisplay.php?f=171. Fax: 2062625934. Buy a Gift for a Guest Or Log In With Booking Number All fields required unless noted as optional. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. If you transfer to a TA prior to final payment and the TA has a lower price than HAL, do you get the lower price? I want to use Holland America airport transfer but I could not find the earliest time that Holland America airport transport can get me to the airport on disembarkation day. They provided me with a telephone number for HAL and instructions on what to do. Make Sure Your Voice Is Heard! Will HAL allow it, has been 3 weeks since I booked. I just wanted to make sure that the HAL cruise consultant don't lose out on anything. Monday Friday 5:00am to 7:00pm Pacific How do I transfer my Norwegian cruise reservation to Costco Travel? Could you confirm if it is? am arriving in Quebec city on 9/15/2019, and need a shuttle to Montreal airport. Where do you live @regan3? MBW Machine is available for direct purchase. I've never had my PCC do the transfer; I wasn't aware until recently that she could do it. LauraS What are the positives and negatives of transferring? If you do have OBC from an onboard credit with HAL, does the OBC transfer to the TA? Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. It has been reported here several times, and verified by my PCC a number of times, that as long as the PCC gets the initial booking they get the 'credit' they need even if the reservation later gets moved to a TA. Click on your preferred cruise line below to learn more about reservation transfer requirements or to complete a reservation transfer request to Costco Travel. Experienced Local Operators: We vet your transportation. san diego sue, August 22, 2022 in Holland America Line. CCTV camera. By Thanks for the memory, Frank. Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment); booking cannot include a ChoiceAir ticket or involve a change in currency. You just have to remember that if you booked your own flights independently to either pre-register during Online Check-In and provide us your flight details or call reservations with your flight details in advance. Thanks I'm unsure if this is Costco's policy or HAL's but the stipulations around transferring my mom's cruise that is currently in the process of taking place were that the initial booking had to be less than 60 days ago and the balance owed had to be greater than $0. Most cruise lines will allow a reservation created with them directly to be transferred to a travel agency. to transfer booking, you call holland america reservations at 877.932.4259 to give them our agency name military cruise deals and phone number 866.964.5482 and let them know that you are requesting the transfer. For example, right now I don't have any but my husband does. How do I transfer my Princess cruise reservation to Costco Travel? By Inclusion of travel professionals in this locator does not constitute approval or recommendation by Holland America Line of those travel professionals. Just curious how this works. When using HAL pre-cruise transfer, what is the latest time we can arrive at Vancouver Airport for a 4:30 p.m. sail time? They also gave me the telephone number for the new agency that HAL has on file so that HAL can verify the agency in their system before doing the transfer. A. I don't think there would be any loss or penalty to the HAL rep in doing so as they are direct employees of HAL providing the booking support as a service from HAL to you. I already checked with my PCC. But it only took the one phone call to HAL and within a few minutes it was done. Started August 27, 2021, By 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. endstream endobj startxref What should you do if youre looking to book our pre- or post-cruise transfers? I'm trying to figure out what you mean that you lose the credit. We offer luxury, air-conditioned motor coaches. Yes, HAL limits the transfer to a specific # of days after the initial booking. Cruisers' Choice Awards! Within 14 days we require the air schedule at time of booking. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. Should the price of your cruise decrease or the promotion change after your booking has been transfer, the agency incentive may be voided. We are pretty easy going and don't need personal service as we kind of take it as it comes..:). Started June 21, 2021, By There were a couple of videos and the one I watched was about Frank. Although a bit before my time at the games, I am a season ticket holder since '96 and am aware of the legacy. Thank you. From then on you talk to your TA about your booking rather than HAL. Need to know if transfers are still included in the pre cruise hotel package as the HAL price is considerably more than what the hotel charges on line. I have experience only with HAL PCCs and my experience has only been positive. Hello. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Thank you. Fax: 18002073547, Email: HAL_Ship_Services@HollandAmerica.com, E-mail: HAL_Charters_&_Incentives@HollandAmerica.com, Business Hours: 206-626-9000 We emailed the TA, told him what we had booked and he took care of it the following week. As a result, the agent was not there to meet us. I purchased pre-cruise and post-cruise transfers. Can luggage be sent to the airport when we arrive or does it need to be stored until we leave for the airport around 2pm? Talking with friends that do the same thing I find that their PCCs have told them the same thing,. You don't, but I have for 25+ cruises with many, many lines going all over the world -- with the same TA. Budski54, July 15, 2018 in Holland America Line. Plus you need to wait for a bus transfer and wait to load and unload your luggage. What company is being used. I have had great success with this agency. Special perks and amenities are available on upgraded cabins only of cruises that are 7+ nights. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. CC Help Jenn With the exception of booking our previous cruise through Costco, we strictly booked directly through HAL. This makes me want to look (and book) elsewhere. Copyright 2008-2023 Costco Wholesale. .and Macnow called you a "lousy little Santa"! Never a problem. If your TA is merely offering what HAL is , then find a TA that appreciates your business . &*H(`q^ou"*uAdqXdc=0{'9f`[20Cl&(I2I@ (" The TA website is not giving me the specific cabin I want as an option (but HALs website does). Transfer booking from HAL to my travel agent? Sharon. Premium Machine with 7 inch HMI screen. Customer may transfer their reservation within 90 (ninety) days of original booking (must be outside of final payment). She mentioned that she could see I had booked a HAL cruise with a big box TA. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Airport transfers also are available for purchase between the Amsterdam Schiphol Airport to/from the ports of Rotterdam and IJmuiden in the Netherlands; Miami International Airport to/from Port Everglades in Fort Lauderdale, Florida; Seattle-Tacoma International Airport to/from the port of Vancouver; and from Ted Stevens Anchorage International Airport to/from the port of Seward, Alaska. Because once you have transferred to TA, they will only deal with the TA. Thank you for any help you can give me. I always do my initial booking with my PCC. I was given to understand that a motor coach would take us from the Seattle airport to the pier in Vancouver on the day of departure. Travel Advisors: Group space can be set up via Polar Online. Can you use a HAL transfer if you are staying in port several days before/after cruise? We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. Only after checking did I see that it was a clearly marked obstructed balcony (window washing equipment).She never even mentioned this. How am I supposed to explain where to go?, Do taxis accept U.S. currency or credit or debit cards?, Is it even safe to use local transportation in this port?, What happens if an accident occurs along the way? thank. Does the TA track the price and give you the lower fare (or OBC)? Get Started: Your Name Postal Code Your E-mail Address Confirm Your E-mail Address Cruise Line Reservation Number English-Speaking Drivers: Our drivers know where the ships are located and are in touch with our staff at the terminal. Transferring is FREE and easy! We choose from among the best ground operators who are experts in providing local transportation. I'm sure their primary interest is in having you book a cruise with them, regardless of the method you choose. What location to we meet the shuttle, time. Make Sure Your Voice Is Heard! CC Help Jenn That said, I had been contacted by a HAL PCC who has quoted me some fares on different cruises but nothing above and beyond what I saw online. Make Sure Your Voice Is Heard! The transfer process is very easy. regan3, December 21, 2022 in Holland America Line. Started June 21, 2021, By Have to take it in the context of the day I guess. She has told me many times that she gets the credit she needs by making the initial booking. Thanks to Erik Tomren, senior specialist of hotel & tour management at Holland America Line, who wrote this post in collaboration with Danielle Rosenow, manager of hotel & tour management, to inform readers about the transfer services for guests that are offered to/from the ship. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. We booked a transfer from Amsterdam Airport to the sea port of Rotterdam (29.08). Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. Machine have 1 year comprehensive warranty with 3 free service visits. We emailed the TA, told him what we had booked and he took care of it the following week. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. So this is why we recommend that you relax and let Holland America Line handle the details. LM`&&]`cX+[lL! e5 Just be sure the benefits and perks are enough to take the place of being able to seen and modify details of your cruise on line or on the phone with HAL. Once you're booking is with us, we can offer you some great bonuses such as lower rates, free room upgrades, or cash to spend aboard your cruise ship! Reference #14864806 we are on the ms Rotterdam leaving Southampton on 21 December 2015. Is there Hotels nearer to the ship we should stay at rather than right in the city Started June 21, 2021, By Holland America Lines staff are full of smiles and eager to assist. Thank you all for your replies. Is there any possibility of transfer ONLY for the luggage to the airport, to a fix location , so that we can pick them up after several hours , so we can visit Amsterdam for some hours in the meantime. I get a discounted fare, but no onboard credits. Is there one available at that time? Hi! 19952023, The Independent Traveler, Inc. My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. Many thanks. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. 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