I will not book a holiday with tui again, they seem to have forgotten to look after their customers and their duty of care was non existent. Overall a good vacation with some minor problems. See 1,316 traveler reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. Which popular attractions are close to Hotel Riu Palace Santa Maria? Hotel Riu Palace Santa Maria, Santa Maria: 1.308 , 2.186 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. We arrived at the hotel late Monday afternoon, Tuesday and Wednesday relaxed by the pool but Wednesday night my husband started to be ill and Thursday morning I started to be ill. Got so bad we went to reception for help and was sent to the nurse at the hotel who sent us to the clinic by taxi. Perfect hotel if you just want some peace and quiet.Its set by a stunning beach and be prepared for the lucky Lucky No stress man who ask. Room was very clean and new ones. The service is excellent and the waiters are very friendly. Yes, free parking is available to guests. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Food is delicious and plenty of bars to enjoy drinks and entertainment. Thank you to everyone at the hotel for making our holiday so memorable. Excellent hotel in a fabulous location. I would definitely go back. We have always fancied travelling to Cape Verde and booked this holiday at the Rui palace Santa Maria last minute. Review tags are currently only available for English language reviews. We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. It goes without saying that one can never exclude the possibility that people may have been infected while travelling, entering train stations, airports or using various means of transport.We have taken note and we will certainly take up your words with the relevant department in order to keep improving every day.We hope that you will give us the opportunity to welcome you back to one of our facilities in the near future so that we can provide you with a better experience.Yours cordially,Hotel Riu Palace Santa MaraOnline Reputation Manager. To do list EntertainmentNot bad at all. What are some restaurants close to Hotel Riu Palace Santa Maria? Prenota Hotel Riu Palace Santa Maria, Santa Maria su Tripadvisor: consulta le recensioni di 1.308 viaggiatori che sono stati al Hotel Riu Palace Santa Maria (n.3 su 28 hotel a Santa Maria) e guarda 2.186 foto delle stanze! The rooms were very clean . Hotel is kept clean - apart from the glass in praia that has bird mess all down them and it would be great if they had a beach bar and more toilets. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. The hotel staff literally couldnt do any more than what theyre doing. We are here at the moment and the evening bar service desperately needs to improve. Best regards, Hotel Riu Palace Santa Mara Online Reputation Manager. I personally would like to see more smaller bars with their own feel, but that just seems to be how RIU do their hotels.Overall a lovely holiday.However, one potential problem that people should be aware of (not the fault of the hotel). Now $226 (Was $303) on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. Are there any historical sites close to Hotel Riu Palace Santa Maria? Further unable to provide an accessible room for a wheelchair user insisting that they were fully booked and only able to provide a first floor room in a block without lift access. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. The swim up was great and had sun from 8am-5pm daily The Riu app is great for sorting out mini snags. Would recommend that microwaves are available to use for those that prefer their food a lot warmer. We very much appreciate you being our guest and it is nice to hear you enjoyed the hotels location and nice design and the beach area, however, we are truly concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us. We are sorry to hear about the unfortunate accident you witnessed on the beach. See all 1,308 reviews Nearby Hotels All Inclusive VOI Vila do Farol Resort View Hotel 2,521 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Hotel Riu Palace Santa Maria 5*, -: . That is why we offer disinfection dispensers and recommend washing and disinfecting your hands several times a day, especially when using common areas of the hotel. Hotel Riu Palace Santa Maria: Volvemos seguro - 1.311 opiniones y 2.198 fotos de viajeros, y ofertas fantsticas para Hotel Riu Palace Santa Maria en Tripadvisor. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Here at Hotel Riu Palace Santa Maria, we continuously strive to meet your needs and expectations. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. The hotel staff literally couldnt do any more than what theyre doing. Personally I believe its the latter!! Overall the hotel is clean and the grounds are immaculate.The housekeepers work extremely hard throughout the day.The staff are pleasant and so friendly and they put themselves out for you. Tripadvisor performs checks on reviews. We are sorry to hear that you felt ill during your holidays. We both had blood and poo test taken. Tripadvisor performs checks on reviews. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Not what we would have expected and really disappointing. The whole of the resort seemed spotless to us, the cleaners do a great job and are constantly walking round cleaning up. Pool-like everywhere. Room types may vary. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. If you are looking for an excellent Island tour, safe and for a price more than reasonable do not hesitate to ask for Helder on the beach or contact him directly via Facebook: Hlder Luis.You will not be disappointed. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Now 190 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. Hotel Riu Palace Santa Maria View Hotel 1,290 reviews 0.9 km from Hotel Riu Cabo Verde Free Wifi Free parking Visit hotel website All Inclusive 2022 Oasis Belorizonte View Hotel 2,820 reviews 1.2 km from Hotel Riu Cabo Verde Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,556 reviews 1.4 km from Hotel Riu Cabo Verde Free parking And the staff always tries to speed up as fast as possible and you can even see a smile on their face although they are always wearing a mask. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Where is logic in that? Personally I believe its the latter!! Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. Hotel Riu Palace Santa Maria, Santa Maria: 1,310 Hotel Reviews, 2,186 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor Please ignore reviews on food. Our holidays were perfect and we are now just thinking about coming back to this paradise and will book the same hotel without any hesitations! Waves was so huge, No Kindze can go to the ocean, its to dengerous. First of all, we would like to inform you that we, as hoteliers, can only answer you on topics concerning the hotel and not on tour operators' reps, as they are external. Maybe some people just like to criticise although there is actually nothing to complain about. Pina coladas needs a coconut rum to improve them. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. And on my eyes there was accident with old lady. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. And on my eyes there was accident with old lady. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. For specific enquiries, we recommend calling ahead to confirm. We appreciate the time you took to share your concerns, and it is our hope that you will give us another opportunity to better serve you in the future. On the whole, we really enjoyed the food and had no problem what so ever. Hotel is really nice. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Nothing crazy and theres only 4 or 5 slides but its enough to have a laugh on. This is the version of our website addressed to speakers of English in Malaysia. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. The room and whole resort was spotless. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. The hotel itself is beautiful, great layout and we were lucky enough to have a sea view room too. However, it should also be clear that there are viruses which, despite all safety measures, can also be transmitted via the air. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: 10 opiniones y 2.198 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, clasificado en el puesto no.3 de hoteles en SANTA MARA. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. The hotel Riu Palace is a paradise the food is excellent, the rooms and the all hotel very clean, but the best part of this hotel is the people! All in all, I wouldnt say were REALLY happy with our choice of hotels and we would probably go there again but not with TUI. BORK.Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. Very difficult to book the specialist restaurants. We are committed to provide excellent services to our guests, so we are surprised to hear your comments about the service of some of the staff members. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. We never found that to be the case at all. Our team works hard to provide shows and activities that cater to all of our clients. Is parking available at Hotel Riu Palace Santa Maria? Now 189 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. We shall discuss this with our entire team in order to take the appropriate measures if necessary. I understand TUI is your parent company and I shall not be using them again as their service was totally opposite to that of RIU. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. We enjoyed everything about the holiday. Overall great stay. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Claim your listing for free to respond to reviews, update your profile and much more. Konaklamanz iin fiyatlar karlatrn ve en iyi teklifi aln. Obviously, not the fault of the hotel, but something to bear in mind. Room was very clean and new ones. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. Service is remarkable, best African expirience for me so far. Advertised as 5*, Im afraid thats a joke. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Tripadvisor performs checks on reviews. See 1,311 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily.Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. Many travellers enjoy visiting Paroquia de Nossa Senhora das Dores (1.3 miles) and Nazarene Church (1.4 miles). Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. People are very nice and we can't wait to come back to this place another time. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. It would be nice if every hotel was to this standard. There are more places to choose from in the, Frequently Asked Questions about Hotel Riu Palace Santa Maria. Very nice, brand new hotel. SwimUp rooms very nice and big enough. Beware: all a la carte restaurants are closed due to COVID. Supply issues. Hotel Riu Palace Santa Maria, Santa Maria: See 1,308 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Until then we wish you all the best, Hotel Riu Palace Santa Maria Online Reputation Manager. It was 17% rooms in used. This is the version of our website addressed to speakers of English in India. At the beginning of the holiday we thought we had new clean cups and glasses but no. Own or manage this property? The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Previous reviews really did seem concerning hygiene issues etc. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.308 beoordelingen, 2.186 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Drinks - An absolutely great selection of drinks available all inclusive. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111, Cape Verde. No cheap alcohol brands like in other all in hotels. My partner is Vegan and had no issues. Tripadvisor performs checks on reviews. Waves was so huge, No Kindze can go to the ocean, its to dengerous. Rooms are very good. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Voos Aluguis de temporada Restaurantes . You also can experience the island, whilst traveling to the harbour. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. Hard to believe a hotel can be managed into the ground. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Own or manage this property? Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.308 avaliaes, 2.186 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. Highly recommend this hotel. The minibar in the room was a brilliant. Went on buggy tour brilliant way to see the island. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. This is the version of our website addressed to speakers of English in United Kingdom. We were only at the hotel for a week but it was quite samey. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: Mir 1.308 opiniones y 2.186 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, puntuado en el puesto n.3 de 28 hoteles en SANTA MARA. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. I hope the hotel does something about this food poisoning issue, as it will stop people coming and I will definitely not recommend people to come here. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. They only have one pillow each and one oddly square spare pillow in the cupboard. Voli Case vacanza Ristoranti Cose da fare . The rooms were cleaned every day and the beds completely changed plus clean towels but it was what the cleaner did with a cup and glass, she took them in the bathroom swilled them under the tap and then dried the with a cloth. Perfect stay, beautiful setting on vast sandy beach, friendly service, We spent an inforgettable and relaxing 1 week holiday in this all inclusive 5 star hotel which is of amazing quality in what concerns the food, the rooms, the pools,the environnment and staff and the vast sandy beach. Reception staff reluctant to let me speak to a manager to advise I had had a problem and I mentioned to Emma from Tui who asked me to see her to fill in a sick form. Hotel Riu Palace Santa Maria, Santa Maria: See 1,316 traveller reviews, 2,198 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. You also can experience the island, whilst traveling to the harbour. It was 17% rooms in used. Hotel Riu Palace Santa Maria, Santa Maria: 1.312 , 2.198 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. Respectfully,Hotel Riu Palace Santa MariaOnline Reputation Manager. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,308 2,18654.5 Now, we are pleased that our holiday was not changed as we have had an amazing time. However, it is a pity that you did not go directly to our staff with the diet list that you received from the doctor in the clinic, but just went to the buffet. We filled in tui questionnaire and have emailed them but no reply. On the flip side Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. What I saw later when the room was being cleaned made me realise how we could of caught the stomach bug. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 reiseanmeldelser, 2 186 bilder og gode tilbud for Hotel Riu Palace Santa Maria, vurdert som nr. Hotel Riu Palace Santa Maria, Santa Maria: Se 1.316 anmeldelser fra rejsende, 2.198 billeder og gode tilbud vedr. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. more. The buffet was excellent, loads of choice, very clean, no flies at all. We visited spa with my husband (Massage for two): very professional, recommended. Hotel Riu Palace Santa Maria, Santa Maria: 1.316 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. Previous reviews really did seem concerning hygiene issues etc. Hotel Riu Palace Santa Maria, Santa Maria: Tarafsz yorumlar okuyun, gerek gezgin fotoraflarna bakn. We look forward to hosting you again very soon to match, or better, exceed your expectations in the style that distinguishes us at RIU. Your comments will be shared in order to ensure your experience is not repeated in the future and we do hope you will give us the opportunity to welcome you back in the future. Water park is brill for kids. Other then that the hotel is so big it never feels crowed. Fantastic, beautiful hotel. Such a shame but just seems really under-staffed and under-trained. BORK. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Please see our partners for more details. The beach was beautiful, saw the odd dog but no poo. Tripadvisor performs checks on reviews. We went to the Italian, steakhouse and Japanese and these had to be, Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. On the whole, we really enjoyed the food and had no problem what so ever. Do go to the white party and neon party, the entertainment teamWe visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight.The hotel is spotlessly clean, the staff work so hard and was all very pleasant. Variety of all inclusive hotels, however there is something for everyone: yorumlar. To COVID cheap alcohol brands like in other all in hotels thought we new! Found that to be topped up via the Rui Palace Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 a! Seem concerning hygiene issues etc Riu app is great for sorting out mini snags under-staffed... Fra rejsende, 2.198 authentische Reisefotos und gnstige Angebote fr hotel Riu Palace Santa Maria last minute huge! 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Pina coladas needs a coconut rum to improve to 06/12/2022 for a week but it was quite samey and (.
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