"I thought I would do this until I got a 'real job' in finance after I graduated," says the Vancouver native. Not the Jennifer Wong you were looking for? Okay. To boost sales, Aritzia invested in an Instagram campaign with Kendall Jenner, who reportedly gets north of US$500,000 per post. She started as COO in 2007. 1,039 Followers, 784 Following, 31 Posts - See Instagram photos and videos from Jennifer Wong (@jennwongg) jennwongg. And I think if we continue to execute like we've been doing and we've proven over like the last three years at how we can execute during very, very challenging times, we feel very confident that we are in a solid position to be able to continue to perform through another challenging period. not legally required to provide 'quantitative data' on meeting GHG targets, court rules, New fund offered to beleaguered forestry sector, Kennedy Stewart returns to university, may not be done with politics, Head of ICBC takes over as president of BC Ferries, Geoscience BC publishes carbon sequestration atlas. Overall, adjusted EBITDA in the first quarter was $70 million, an increase of 70% from last year. They also launched their first paid Instagram campaign with Kendall Jenner in October 2018. When the pandemic hit, the company couriered clothes to models to photograph at home and moved stock from stores to the distribution centre. Its a testament to their discipline in investing in their business, says Petrie. Team Members. And we are pleased with the early results we're seeing in our new boutiques and our new markets. So we're balancing that. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. We continue to advance our data and analytics capabilities to empower our team to make informed data-driven decisions. With every major initiative she took on, she had no direct previous experience, yet she was entrusted with leading it. This article was published more than 13 years ago. In Q1, we formed our Environmental and Social Board Committee to oversee how we can continue to accelerate the positive impact we are making through our operations, policies, programs and initiatives. In 1985 Club Monaco moved south, but was eventually sold to the American company Ralph Lauren. On the southeast corner of Broadway and Spring in New York Citys stylish SoHo neighbourhood is the Canadian clothing store, Aritzia. Yes, we're going to have a bit more food and beverage than we've had in the past because we think the experience for the customer, that's important. So I see this being obviously some opportunities for new categories, but at the same time, we just don't think our stores are doing -- our size of our stores are doing our customers and Aritzia just as at this point in time. In Q1, we were lapping two months of closures versus one month in Q2. He's talking. We also continued to focus on uplifting and empowering our communities and all the people we serve. Aritzia has never been stronger or better positioned for the future. How much is for product versus other services, dressing rooms or cafes? But we are seeing pressure on costs and things like that, which we've seen over the last sort of 12 months. The board was against it, pointing out that Lululemon across the street had done a similar technological transformation at half the cost. Good afternoon. Ms. Wong was 18 years old at the time and studying commerce at the University of. Of course, Aritzia isnt the first Canadian fashion retailer to make tracks in the U.S. Aritzia is a very important part of my life, says Wong. the magazine for leaders she built a fashion empire by worrying about everything (except the fashion). "Aritzia has a lot of great brand equity. Thats about all the details the videoconference screen reveals. We've been doing a lot of research on this, and we've recently gone on a big trip around all through Europe and United States looking at what others are doing. At the retailers behest, some also went into social media overdrive, which has been growing increasingly important to the retailer as it makes inroads stateside. In Canada, we grew by 52% with outstanding comparable sales growth and the benefit of reopened boutiques in Eastern Canada. the total compensation of Ms Wong at Aritzia is CAD$1,096,831. And then so now, Michigan is not -- and the size of Michigan is not related to that. Were still an unknown entity. Aritzias sales at its roughly 30 U.S. locations have consistently exceeded expectations, and the market is now its main growth engine. Now, Aritzia aims to capitalize on other retailers' woes by snapping up choice locations for pennies on the dollar, even as it expands online. It was also the year that Vancouver native Jennifer Wong started working at clothing retailer Aritzia. Jennifer Wong is President, Chief Operating Officer, . This. Given current market conditions, we have increased our pace of planned repurchases. During the first months of the pandemic, Aritzias e-commerce revenue surged by more than 150% compared to fiscal 2020. We continue to grow our team with world-class talent. Our buyers started to recognize that there were opportunities in the marketplace that they werent finding with these third-party brands, she notes, adding that at the time, only five per cent of all stock were in-house brands. Hill has given every indication that Aritzias boutique expansion will continue, especially stateside. What's going to drive our sales and continue to -- what's been driving our sales and will continue to drive our sales are us executing on what we do every day. These are all our store footprint increases. In Q1, we made progress on our path to getting famous in the U.S. Our client acquisition continued to accelerate, and this growth was on top of what we saw in Q4. Jennifer Wong is the Pres, COO, Corp. Sec. She joined Aritzia as a style advisor in 1987, according to her LinkedIn page. And I think we've held firm in saying that we are -- we see no need at this time to increase or change our pricing. Track performance, allocation, dividends, and risks . Our new stores are getting bigger. We opened three new boutiques in the quarter to a tremendous client response, two of which were in new markets, Las Vegas and Miami. I'm Leeza (she/her). 06-18-2022. Day after day, we were figuring out what our next move was going to be., Once the decision was made, they scrambled to put together a communications plan. So we started, in Q3, spending significantly on expedited freight last year. ", During what little free time she has, Ms. Wong loves to hit the gym. ", There's no denying the job is demanding. And it's exciting to be in the business of fashion. It didnt lay off any staff, instead shifting many to help with e-commerce and call centre operations. That said, we saw key programs and proven sellers continue to resonate with clients and drive our strong demand. Get Contact Info for All Departments. This flexibility is further assisted by the fact that Aritzia buys its own materials, designs its own lines and even shoots its own ads, giving it greater control over pricing and quality, and enabling faster adaptation to trends. Similar Name to Jennifer Wong. Turning to our outlook. We also partnered with Stonewall to launch our proud today, Pride For Ever Campaign. Outside brands like Levis make up less than 10% of its sales. But Jennifer Wong has given little away because shes been in the office almost every day since the lockdown started, co-ordinating Aritzias pandemic response. Her first big success was managing the Dr. Martens craze, working directly with the British factories to keep the iconic boots in stock. As the Pres, COO, and Corp. Sec. Now its not about staying longer in the storecompanies need to be consistently introducing excitement into their assortment. Harris, however, believes the slump in store traffic will be brief. Hill works closely with an in-house team of architects and designers to curate everything from fixtures to artwork to music. With them, we started a scholarship program to provide LGBTQ students with financial assistance, opportunities and access to education. Even before the pandemic hit, Canadian fashion retail was littered with flame-outs, including Reitmans, Le Chteau and Danier. A strong e-commerce platform has been the single biggest differentiator between winners and losers over the past six months.. Last updated: 1 January 2023 at 11:00am EST. "Those are really intelligent locations," Patterson said. There are 1 executives at Aritzia getting paid more, with JedPaulson having the highest compensation of $2,449,610. If I dont feel forward motion, Im less happy.. We have the answers for you. Which could just as easily describe the appeal of a certain, increasingly ubiquitous, clothing store. "I feel my best after a really good cardio workout. "Retail is seven days a week; we're only closed one day a year," says Ms. Wong, who is married. He invited me to basically run the shoe division for retail, she says of Hill, who founded Aritzia in the basement of his familys longstanding business, Hills of Kerrisdale, in 1984. She served as an executive sponsor to several successful strategic initiatives, most notably, the implementation of our new point of sale system (2017), launch of our eCommerce business (2012), implementation of our enterprise resource planning system (2008), relocation of our distribution centre (2008) and our U.S. expansion (2007). SG&A expenses in the quarter were $120 million or 29.5% of net revenue compared to 28.5% last year. It's proven through Q1, and it's moving into Q2. ", Follow us on Twitter: @globebusinessOpens in a new window. Aritzia Inc. is a Canada-based company, which is a design house and fashion boutique. Jennifer Wong, President and COO of Aritzia, Photo Credit: Evaan - https://evaan.com. You may disconnect your lines. In Canada, there are currently 70 storefront locations, including standalone storefronts for Babaton, TNA, and Wilfred, and the company launched its first concept caf, A-OK, at Torontos Bloor-Yonge flagship location in February. Working as Aritzias first buyer and retail manager, Wong sharpened her skills in inventory, with a flair for fashion market trends. Our liquidity position remains strong with $179 million in cash and zero drawn on our $175 million revolving credit facility. This enabled us to capitalize on the vast majority of our client demand, grow wallet share and deliver exceptional results. Hundreds of retail employees re-ceived remote training on the concierge platform, its live-chat features and email marketing. a terrific start to the year. The company has identified roughly 100 locations that could support stores, and given the troubles of its retail competitors, there are many deals to be had. Sorry, Mark. Stay connected and sign up for our PREVIEW newsletter! Great. The next question is from Lorraine Hutchinson with Bank of America. Just trying to sort of unpack that for people that might be concerned about it. The sustained momentum is reflective of the significant acceleration in our U.S. client base, which has doubled in the last 12 months as more clients discover and become loyal to the Aritzia brand. As such, we finished the quarter with more clients than ever before. Over time, the company kept investing in the backbone technology and upgrading the online experience, improving the layout, photography, fit information, packaging and many other facets that kept the online experience consistent with the store experience, says CIBCs Petrie. The company offers its products under the Wilfred, Babaton and TNA brands. Thanks for that color too Brian. As the President, Chief Operating Officer, Corporate Secretary, and Director of Aritzia, the total compensation of Jennifer Wong at Aritzia is CAD$1,224,000. So that's why we're planning on seeing the most pressure in Q2. Founded in 1984, Aritzia has locations across Canada and has recently expanded to the United States, with two new venues in Santa Clara, Calif., and Seattle. Good evening, good afternoon. We had a terrific start to the year. But from an increased perspective why we went from 100 to 150, we're just seeing higher inflationary pressure really across a lot of lines of the P&L and specifically as it relates to gross profit, product costs, logistics costs and even labor at our distribution centers. We need to go beyond that because we don't want to be in a position where we're buying at 70%, expecting increases of 70% and all of a sudden, we have some COVID shutdowns or there's some shipping delays and things like that. Related products. Our business model continues to enable us to provide our clients with beautiful products for all aspects of their life. We continue to focus on empowering our clients to shop with us wherever, whenever and however they want. Jennifer Wong has 3 current jobs including CEO at Aritzia, President & Chief Operating Officer at Aritzia, and COO at Aritzia. [Operator Instructions]. Aritzia Inc. was founded in 1984 and is headquartered in Vancouver, Canada.. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. Jennifer Wong is our President and COO, a position she has held since 2015. A similar willingness to stick to convictions propelled Aritzias move into the U.S. Every Canadian business that went stateside retreated with their tail between their legswhat makes you guys any different? she recalls advisers asking the team. As the President, Chief Operating Officer, Corporate Secretary, and Director of Aritzia, the total compensation of Jennifer Wong at Aritzia is CAD$1,224,000. No wonder: shes been with the company since 1987, when she joined the Robson Street store as a seasonal style advisor. And Aritzia has also consistently been a favorite of the Duchess of Sussex Meghan Markle (who has been spotted in several items from the Babaton and Wilfred range). Hi Irene, it's, Jennifer. Follow this author to stay notified about their latest stories. Plus, the people I work with are like family. Demand for our much-loved Everyday Luxury experience from new and loyal clients has continued to exceed our highest expectations. Over the course of Jennifer Wong 's tenure with Aritzia, the company has grown from a Canadian retail operation to an internationally recognized name with a successful e-commerce store and a continually growing U.S. presence.. And so therefore, obviously, the first half of this year, we're lapping a period where we didn't spend significantly. The company's fourth-quarternet revenue increased by66.1 per cent, compared to the same quarter a year ago, to $444.3 million. 11_20_cover_final.indd 1 2020-10-09 2:24 pm mba mba with co-op accelerated mba. We. Good afternoon, everyone. The company said today that it plans to open eight to 10 boutiques this year including two stores that it called Forum Shops, which arealready open in Las Vegas and at Miami's Aventura Mall. Jennifer Wong, who began her career at Aritzia as a style advisor in 1987 and worked her way up the ranks, became CEO in May. Corporate Secretary, and Director of Aritzia, the total compensation of Jennifer Wong at Aritzia is CAD$1,224,000. I mean we've always talked about new boutiques and repositioned boutiques. & Non-Independent Director at Aritzia. Her husband, Brian, knew upon meeting Wong that she was just as crazy about work as she was about having a family, and when the couple started having kids a little more than a decade ago a. Her husband, Brian, knew upon meeting Wong that she was just as crazy about work as she was about having a family, and when the couple started having kids a little more than a decade ago a boy followed by another two years later he assumed the role of the stay-at-home dad, so mom could keep bringing home the bacon. I think it's starting with last year is probably the right place to start when you look at the year-over-year growth. Thank you. We're hoping that we're also going to get margins and some -- a little bit of leverage to offset some of those inflationary pressures as well. Brian Wong The cheat code. To date, its actions include donating $100,000 to Black Lives Matter and the National Association for the Advancement of Colored People (NAACP); implementing mandatory training and education on systemic racism, racial inequality and social injustice (courses are required for all current and future members of the team; the education covers conscious and unconscious bias, micro-aggressions, stereotypes, inclusive language, privilege, effective ally-ship, and more). . listeners: [], "I hadn't even finished my last year exams," Wong explains, her role evolving to key holder and then assistant store manager while she was still studying economics at the University of British Columbia. From there she was promoted to vice-president of support operations, and in January 2007, to chief operating officer. There are 2 executives at Aritzia getting paid more, with Jed Paulson having the highest compensation of $2,449,610 . In addition, our retail revenue in the first quarter was $288 million, an increase of 101%. Twenty-five years later, Wong is still at Aritzia, and in an era when its not uncommon for young professionals to change careers multiple times, this makes her somewhat of an anomaly. One of the amusements of Zoom-enabled remote working has been the chance to peek inside the private lives of colleagues: a bold wallpaper choice here, a child barging in there. Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. Maybe you could just talk a little bit about how that space is going to be utilized? In eCommerce, we saw our traffic grow further in Q1. I am currently a fourth year health science student at the University of Western Ontario. But right now, as of today, we haven't seen a material change from the peaks that we've been experiencing over the last six to nine months. To motivate her staff, she is less inclined to offer advice on how they can take their career to the next level, than to act as an example of whats possible. Our inventory buys are focused on our proven sellers, and we are confident we are on track to have the product to meet demand through the fall/winter season. Meanwhile, it makes deep buys of historically successful products that get refreshed year by year, says Stephen MacLeod, an analyst at BMO Capital Markets. The pale wood desk in her office is so clean it seems to have been staged for a photo shoot, but she insists it always looks this way. Over time, the collection grew to more than a dozen brands, some featured in standalone boutiques. The launches have gone extremely well. This past quarter, we began offering jack.org mental health support and resources to all of our people in Canada and The U.S. We also made a donation to support jack.org's mission of providing these resources to young people across Canada. For the first quarter, we generated net revenue of $408 million, an increase of 65% from last year. Thank you, Todd. This decision resulted in significantly higher freight costs, but we intentionally prioritized our accelerated momentum. Back Submit. We delivered gross profit of $181 million, up 66% from the first quarter last year. Find Jennifer Wong's phone number, address, and email on Spokeo, the leading online directory for contact information. I run the fashion; she runs the business., During the fateful ides of March, that business faced a catastrophe. It was really important for us not to layoff or furlough anyone. There are 9 older and 1 younger executives at Aritzia. I am truly privileged to have the opportunity to lead them. 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