14.1 The Programme and these Terms are governed by English law and any disputes are subject to the exclusive jurisdiction of the courts of England. Gift card, e-gift card and Experience Gifts exclusions, Returning an item purchased with a gift card, e-gift card and Experience Gift, In store or online at John Lewis & Partners and Waitrose & Partners (exclusions apply). After entering the gift card codes, your order balance will be . Making a purchase or a balance enquiry refreshes the 24-month expiry period. Often they have dates (sometimes hidden) by which they need to be used. 2. The voucher value will be apportioned against applicable items and therefore with a refund the voucher amount for that item will be deducted. 1. You must accept the invitation by following the instructions contained within the email invitation and within the timescale stated. John Lewis & Partners reserves the right to remove this offer at any time. 11.5 You may not assign, sub-license or otherwise transfer any of your rights under these Terms. Expiry dates are allowed as long as the person buying the voucher was made aware of this at the time of purchase. The remaining balance is available to spend on beauty products. The voucher cannot be exchanged for cash. Please visit johnlewis.com for our Privacy Notice. You further agree to inform the relevant person that their personal data will be processed by John Lewis in accordance with our Privacy Policy and these terms and conditions. Refunds will take into account the value of the Offer and the amount refunded will not include the value of the Offer. 12. Any recording made of an event in breach of the conditions shall belong to us. for multiple gift vouchers, enter one set of voucher codes at a time. 7. Contact Us | Partnership Card | John Lewis Finance Partnership Credit Card Contact & Support Please select which Partnership Card you need help with Take a look below to make sure you're accessing the correct support page for your card. Shop as usual on the website and then proceed to checkout. Thankfully, gift certificates and store gift cards don't expire for five years because of the Credit CARD Act of 2009. 3.3 We (or our suppliers) shall be responsible for the cost of delivery of the products to your home The Offer has to be redeemed at the point of receipt of the Exchange Products. For the purchase either directly or indirectly of any financial product or service, including John Lewis Partnership gift vouchers. The card was a gift for my niece who has recently become engaged to be married. We often link to other websites, but we can't be responsible for their content. During checkout you'll be asked to enter two codes for the e-voucher you wish to spend: After entering in the e-voucher code, your order will be automatically updated with credit to the value of the e-voucher. Failure to accept within the timescale will result in your invitation being withdrawn. A winner will be chosen by random draw performed by a computer process as soon as reasonably practicable after the competition closing date. We will not retain your personal data for longer than necessary to provide you with the services that you have requested, or if longer, the period of time required by applicable laws and regulations. I am writing to you to ask you to please reissue me with a John Lewis gift card to the value of 40. I purchased such a card from your Southampton store on 4th of this month. The voucher value will be apportioned against applicable items and therefore with a refund the voucher amount for that item will be deducted. 13. The card cannot be exchanged for cash. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. 3. Your recipient can then book a free, 2-hour Personal Styling session, with complimentary glass of prosecco, and redeem the gift card against their chosen purchases. 7.3.4 any alteration or repair by you or by a third party who is not one of our (and our suppliers) authorised repairers. John Lewis plc is a credit broker and not a lender. The John Lewis Partnership e-gift card can be redeemed in John Lewis or Waitrose shops and online at johnlewis.com or waitrose.com as part or full payment for goods (exclusions apply). 1. Full terms and conditions on the use of the gift card can be found via the email you receive your e-gift card through. You also confirm this for anyone you make a booking for. If we are unable to meet the delivery date, we will contact you with a revised delivery date. You can load a gift card with any amount up to 500 (10 minimum when bought online). 1. Our competitions are free to enter and no purchase is necessary (but please note condition 2 if you live outside of the UK). 5.5.1.6 compliant with these Terms and all applicable laws and regulations. 1. So if you get them don't hold them for long - and make sure it's a big solid, reputable store, or one you can use at multiple stores. Gift cards are the perfect present for any occasion. No warranty is given that the JLP virtual events or associated services shall be available on an uninterrupted basis. Waitrose/ John Lewis policy is to NOT refund or reissue gift cards. Well send you perks like a free treat at The Place to Eat, exclusive brand discounts and surprises to pick up in store. ('Programme') 12. Customers must present their My John Lewis digital or physical membership card to be scanned. 13. 2.2.4.3 write and submit reviews of the products you receive 11.1 Our decision is final and no correspondence on any matter concerning the Programme will be entered into. 10. Any personal data collected through the booking process will be processed in line with our Privacy Policy and the terms and conditions detailed below under "Privacy & Security". The John Lewis Partnership is the UK's largest employee owned business and parent company of our two cherished retail brands . The Promotion is applicable to any qualifying . 11.2 If any part of these Terms is found to be unenforceable as a matter of law, all other parts of these Terms will not be affected and shall remain in force. Usually, your gift card will have an expiry date. Here's a list of expiry dates for some of the most popular gift cards: John Lewis: 24 months (but paper vouchers issued through its Gift List service have no expiry date) Amazon: 10 years M&S: 24 months ASOS: 24 months Selfridges: No expiry date Apple: No expiry date Argos/Sainsbury's/Habitat: 24 months Gocompare presents By I had expected John Lewis to be more flexible and understanding. 1.4 We recommend that you print a copy of these Terms for future reference. Lost or stolen cards can also be replaced for a fee of 5.95. You are responsible for configuring your information technology, computer programmes and platform to access our site. Buying a product or making a balance enquiry refreshes the 24-month expiry period. Under this scenario, the receiver of the $80 gift card may use the gift card like cash and purchase anything she wants - candles, books, a sweater, whatever the store sells. 3 Ways to Activate a Gift Card - wikiHow They are valid for 24 months from the last transaction. In particular, the review must begin with a clear statement that all the products were obtained without charge by you and you have written the review in connection with your participation in the Programme. This reward cannot be used in conjunction with any other voucher code offer. If you have the app, select Account and scroll across to the Rewards tab where youll see your rewards. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. If the security code has already been used when shopping online or over the telephone at johnlewis.com, the voucher will be void. Who are John Lewis? The voucher will remain active for 12 hours after activation to be used in store. You can buy gift cards and e-gift cards to be used as part or full payment: Find out more about using gift cards, e-gift cards & vouchers. If you'd like to use our gift cards as a marketing or incentive tool, we can also help you with the supporting material. Except as stated above in this paragraph 3.4, no other products shall be provided by the Promoter for review. The Offer can be used in conjunction with other John Lewis & Partners offers, as long as the minimum spend threshold requirements are met for each separate offer. If the total order value is less than the value of the gift card or e-gift card, any balance will remain on your account and can be applied to future purchases, provided that the card has not expired. Protect this card and treat it as cash; lost, stolen or damaged cards will not be replaced. 12.2 Where reasonably possible, we will notify you of such changes in advance or at the time we make such changes by posting amended Terms on this page. The Offer is redeemable once per visit, per day at any John Lewis & Partners shop but the Offer is not redeemable on purchases made online or over the phone. 10. An invitation to book an in-store Personal Styling experience for men or women. Such promotional discounts are not valid for use as part of a purchase in John Lewis & Partners shops, or for phone orders. I contacted their card services and they are refusing to honour the credit. Restaurant Choice - If your Gift Card has expired during lockdown, you can call their customer service team on +44 (0) 330 123 3471 for assistance. Excludes Tech products. Basket: 0.00. Just wondering if anyone has had a similar experience and manged to get them to honour the credit. 7. This offer is not redeemable over the telephone. Other benefits include BeautyCycle, FashionCycle and two additional months of Apple Fitness+ for free, all available exclusively to My John Lewis members. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. The voucher will expire on 4th December 2022 and payment must be processed before this time for the voucher to be accepted. Instead, members get a range of benefits which are available all year-round, as well as new rewards each month based on how much you shop with us. 7.3 The warranty in paragraph 7.1 does not apply to any defect in the products arising from: For multiple gift vouchers, enter one set of voucher codes at a time. Our decision regarding any aspect of the competition is final and binding and no correspondence will be entered into about it. 3. If your recipient chooses not to book a service, they can redeem their gift card on any alternative products. 6.2 This manufacturer's guarantee is in addition to your legal rights in relation to the products that are faulty or not as described. 5.6 You may, but are not obliged to, share experiences of using the products by posting to social media accounts operated by you. 10. 10.1 We reserve the right to use and feature your Username, for publicity purposes and/or in connection with any of our advertising, promotional or marketing activities as stated in our Ratings and Reviews Terms and Conditions. If you object to any or all of your surname, county and winning entry being published or made available, please contact us at the above email address. Credit is provided by the lender This will normally involve transferring your personal data to a non-EEA country: on the basis that the recipient country offers an adequate level of protection for your personal data; 11. You may also return goods to any John Lewis & Partners shop. Customers must present their My John Lewis card to be scanned. The winner must provide a postal address to claim their prize(s). 7.2 In the unlikely event that you receive a defective or mis-described product or a fault develops with a product within 12 months of delivery, you should first arrange for the collection of the product directly with the supplier, using the information received at the time of the delivery. If you choose to sign another individual up for a JLP virtual event, you acknowledge and agree that you will only do so if you have consent to do so from that person. 14. Lost vouchers cannot be replaced. 2. Our legitimate interests include, being able to effectively communicate with you about the services you have asked us to provide, keep effective records, sell part or all of our business to a future purchaser, to effectively manage and administer our business, to ensure the safety and security of the Services and those that use it, and sending you marketing and updates. When you sign up for any JLP virtual events or otherwise use our Services, we will process any personal data you may submit to us in accordance with our Privacy Policy, which can be found here https://www.johnlewis.com/customer-services/shopping-with-us/privacy-notice. 3 Confirmation. Before entering, you must agree to these Terms and Conditions. Protect your e-gift card and treat it as cash; lost, stolen or damaged cards will not be replaced, or exchanged for physical gift cards or cash 3. 5.4.2 accept delivery of all products at the provided address to us (or our supplier); 7. Age restrictions apply to certain products. You should note, however, that we reserve the right to replace any prize(s) with (an) alternative prize(s) of equal or higher value if circumstances beyond our control make it necessary for us to do so and the winner will be notified of this accordingly. 8. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. 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