On the last catering job they did they actually made no profit and lost $20. In doing pre-show research, they had come across my review. Ive been disappointed the two times I went there. The dressing was authentic, and tasted of anchovy, Worchester sauce, and parmesan cheese. 4.5. The mussels arrived looking plump and appetizing, but to out dismay were served cold and completely raw. Servers can basically get a job anywhere in Pittsburgh if you are all such GREAT servers, should be no problem. leaving Bobby Jr. Delpizzo ( Dinos brother Bobby Sr. Delpizzo son ) without a penny. We had the breaded mozzarella as an appetizer which was somewhat bland. And I dont care what excuse you use (shes not rude shes loud and Italian. Additionally, I have been run out of some departments even WITH scheduled appointments when the wrong doctor showed up. The meat was cooked properly, but the dish lacked flavor. I am 27 years old so I guess I am part of this so called generation of people with poor work ethics even though I hold a steady job and mange a team of 17 technicians (whom I never yelled at in front of other employees let alone customers). Marianne needs to become a silent owner and hire a true restaurateur to manage the front of Dels while she finds herself something else related to Dels that she can do while staying at home. reusing bread thats been served to customers is common sense? All rights reserved. The food portions have always been more that adequate and I never waited a long time for my meal. And while I didnt experience that menu, I think it would have been good to branch out. 2023 Warner Bros. I got so sick after their brunch (and I barely ate anything) that I considered suing them. The things you listed on both of your comments, that she yells about, are Common Sense Mistakes by the waitstaff. The Dcor has changed, the Menu tweaked & best of all, a New Me!!! I had tried the sauce and all I tasted was tomato, again under seasoned. Service was, well, iffy, but picked up at the end. 2120 Murray ave. 0. PTL's Mikey Hood heads over to The Frick Pittsburgh where they are celebrating WinterFest! When we have or monthly meetings, afterwards we go to Dels for their happy hour. He also isnt impressed with the small bar and the open kitchen where he can see stacks of dirty dishes. Believe me, it goes a long way in managing employees. That cheesecake is different. I know Robert hates carpeting as I have come to agree. Stella's Italian Restaurant closed in August 2014 and reviews prior to closure were mostly positive. She has little business acumen and working with the public is WAY out of her realm. Chef Chuck, I read both articles and all the comments while watching this episode of Restaurant Impossible as it aired. Stefan Lorant, 1901-1997. dels is Easily The worst restaurant ive Ever Eaten At in pittsburgh. But it appears from these comments and the ones Ive read on other websites that this is how she really is. Why wouldnt they have photos of Pittsburgh on the wall? Katie Lane asked. (They should probably HAVE a dessert menu!) I stand by what I said, in each of my comments. TT, An employee said they buy them from A. As for West Penn, Ive seen the list of closeouts grow with respect to lunches and appointment protocols institutionalized among WPAHS offices, though not nearly as strict as some UPMC practices. It had a sort of nostalgic, old fashioned feel to it. And yes, I had Tiramisu for desert, and it was delicious. I may be an old man when it happens since Pittsburgh is so terrified of any kind of change, but it WILL happen eventually. Its a gift to have food-service professionals revamp and breathe life into a struggling restaurant, all at no cost to the owners. The place lives on, she is still the owner. Follow. Your opinion, while educated, should be more encouraging to local businesses trying to stay alive and improve. Since Im on a diet I limit going out to special occasions and when Im hosting someone, so Im dismayed that we cant seem to try anything new when our regular guests come to visit . And to be honest, the old decor didnt bother us, either. Two things.. Tiramisu is rarely seen on a dessert menu when you are in Italy.. It really seems to me like that restaurant is living off of the dregs of some old fanclub or some more positive quality that it had long, long ago. Just because you are eating something with sauce and cheese does not mean you are eating Italian food. That old saying must still hold true: Believe none of what you hear and half of what you see! I keep hearing about Marianne blaming young employees for Dels loss of business. The salad was exceptionally cold and crispy. Then, When will restaurant impossible return? 1 Restaurant, Cotton, Delta Biscuit Company, Trapps, JAC's Craft Smokehouse, The Fat Pelican, Mr. Peabody's, Milanos Italian Grill It was interesting to see how incredibly focused, organized and diligent they were, even after working 36 straight hours. That being said, perhaps every new hire is terribleand it is completely the work ethic and lack of skills of what appears to be an insanely high turnover rate for one little restaurantbut I know an excellent bartender with a good following who didnt make it thereand it had nothing to do with her or her attitude or her work ethic or her bartending knowledge but rather the lady in charge. Discovery, Inc. or its subsidiaries and affiliates. The deadline is today at 6 p.m. As the New Year approaches and looking forward to 2012, it is important to take time to reflect, evaluate, criticize and commend our actions of the past. With the constant turnover of servers, thered be no need to vote someone off each week! I always think of what germs are in that carpet. 4.5 1,227. The waitress had to keep asking us to push in our chairs so she could get to the table next to us. Pickup ASAP. How to use restaurant in a sentence. The rant included a berating of their waitress who took an order for gnocci, not knowing that the kitchen was out. When my tables became uncomfortable or distressed when overhearing her swearing and screaming during their dinner, Id try to lighten the mood by smiling and joking, some restaurants have music, we have Marianne! Your email address will not be published. Hope to see you in 2012! People arent perfect and in a hectic environment will make an occasional mistake. She told me how they LOVED their dinners, and encouraged us to get there. We saw a sign for Sunday Brunch, so we decided to stop in. WebThe meaning of RESTAURANT is a business establishment where meals or refreshments may be purchased. I can say that weve been there at least a dozen times, and each time it was great. Here are the times where you can help out: Shift No. I am leery of dinner since I went a few years ago and took a coworker who was in town and the food was not good. Lift people up dont try and break them down. It didnt seem fresh and/or authentic. Thank you Jesus that none of you are appointed by God to judge on judgement day, This is like the poison pen of years gone by. Whoever you are BG, you DO tell lies. You may be surprised to learn that many people make choices on where to spend money based on how the owners treat their employees. View Menu. Dels is not a true representation of Bloomfield. Although the appetizer was flavorful, it was difficult to cut into shareable pieces. The mushrooms should be added after the veal is cooked, and removed. Which makes me wonder if the owners just wanted a makeover and a pick-up in business before selling. Occasionally it was satisfactory. I will not be going back there again. Cod with Red Sauce. I was invited to attend the grand re-opening, which would be filmed by the Restaurant Impossible crew. Has the county heath department paid a visit yet, to address the obvious lack of safety in food handling? I personally look forward to giving them another chance (once the hub-bub of the TV show appearance has died down) the history of the place is irresistible. This statement is absurd. The remaining dcor was minimal, as was the feeling of warmth. No other breakfast options so I just had garlic bread. The other bars around there (Howlers, BBT, Lot 17, etc) have a fair to large amount of clientele. all be told its your restaurant and your business.dont blame anyone but yourself. Well I was shocked that this place was still in business, the decor was terrible, the wait staff was medicore at best, and the food lacked flavor. Katie Lane and I made our way to Bloomfield. I hope you will change, because I love Pittsburgh and love to see its traditional local businesses thriving. Michael hid a lot of the financial problems from Camille and she is concerned about his health, as he is unable to switch off from the restaurant. I have never eaten at Dels but I did see the show and I like to read up on the makeovers to see how they are doing. In the months after the show was filmed, sales were up 20% and Camille was more involved with the restaurants finances. I hope this intervention turns things around since there is history in the place but Marianne and Josephine always cut corners and tried to find short cuts and I would love to see them create dishes full of flavor and do so because they love the food, the customers and the business. What nerve!). So quit being an internet bully and stop bashing Dels. It is a fact that the quality and work ethics of our newer generation has declined in every industry!!! Ill never go back. Marianne stopped to speak to us and she too was very friendly. You forgot to add just kidding after Piccolo Forno. I have been there for funeral lunches as well as weddings, and always came away thought the food was great. How could I criticize a Pittsburgh staple? old) Praise in Public, Criticize in Private. Renesha feels disrespected by the staff and customers while Brandy's failure to lead or communicate is sinking them deeper into debt. It seems Robert Irvine was unable to convince you to look inward as he has managed to do with others, as you continue to blame everyone but yourself for the unpleasant experiences in your restaurant, on this blog and elsewhere. You FOODIES out there can criticize the Food all you want. Dels opened in 1949 and was a restaurant mainstay in Pittsburghs Little Italy neighborhood of Bloomfield throughout the post-war era. MARIANNE CALLED THIS GUEST AN MFER IN THE MIDDLE OF THE DINING ROOM, in front of all the diners there, including children. I had the veal marsales. And for her sake, as well as for the future of Dels, I hope they find a way to put a stop to it. Just watched Restaurant Impossible love the new lookbest of luck to the owners. Medium bodied, medium carbonation. Comments will be moderated prior to being published. I do about 12 lunches per month thats less than $100 per office. by Greg Curtis. You are a big mouth and a bully. Its only a matter of time before Marrianne starts driving customers away again and this time there will not be a third chance. My wife and I enjoyed a very nice lunch mid-afternoon on Sat. There are a lot of places in the city that do their kind of Italian food, so it has to be good to survive. 62 years ago my grandparents were not dealing with the quality of workers that we have today. Give us a call at (412) 448-2900. And my mom shares the funny story of discovering pizza pie at Dels. After reading all the negative comments about her, my suggestion to her would be to Fire People! I thought it was just me. And I hope you learned to stop reusing uneaten bread!! Added the place to our mobile check in and we all agreed to return next month and do it all again! Ive been eating there since I was 4 years old and I am now 48 and I think they have the best Eggplant Parmesan around.. Also troubling were the hard, floury gnocchi that accompanied the veal. Hung around dels the night of the Restaurant Impossible grand opening, I over heard the TV crew outside in the parking lot say how shocked he was working in such an old building, how clean everything was. Everyones fault but her own. Its also essential to have a cappuccino machine on hand; another missing menu item. As the Owner of Dels Restaurant, I have taken on more then I can handle, trying to deal with 65 plus employees and their personal lives which has affected my life and my business to extremes. I am really shocked at all this bashing of Marianne. I am further inclined to believe that commenters word over the owners at Dels after essentially being called a liar in my comment on the old review. At that point we passed on even having it. I heard they went back to their old ways and back to the old menu. I know I was good for $1000/month on my expense account. More room for me to invite more friends! The eggs, bacon & home fries were spot on! I usually dont order meatballs in restaurants because they dont live up to my standards, but I will eat Dels. I had fettuccini alfredo that was ok at best and I thought it was very under seasoned. I never claimed I was head of the waitstaff. If you are going to critique a restaurant in a public forum I suggest that you get your facts strait. Comping people for bad food and bad service seems to be a recurring theme. The show filmed its return visit to Mamma Lucrezias in early March. / CBS Pittsburgh. To Dels Loyal Customers of the Past, Present & Future So Dels like other Small Business Owners, got Hit Hard too. When our son died suddenly, she sent trays of food even though she only knew the family through my brother in lazw who was a patron and told her about this.. This is in response to BG, you probably still work at Dels as I read between the lines. Yes, I do passionately support neighborhood businesses when they deserve it. This also applies to the catering side of the business, they are making a loss on each job. DINING. The food was alright, but I loved the decor and bright expansive windows. Seared Sea Scallops with Lemon Cream Sauce, Pumpkin Bread Pudding with Homemade Caramel Sauce, Seared Ahi Tuna with Sesame Seeds and Ginger Sauce. So I made my way for lunch today & found it quite cozy cool. Follow City Works for Exciting Specials & Events Answers to Questions We Get Asked A Lot Dont see yours? As for the unhappy employee, I absolutely believe what that commenter said. Stellas Italian Restaurant is owned by Michael who bought the restaurant 15 years ago. and as for chef chuck i am alittle takin back by people that call themselves chef. Shift No. Desserts there are not made in house, but bought from an outside vendor. Restaurant: Impossible (2011 ) Episode List Current Episode (aired 28 Jul. Now, I have eaten in the bar, usually sandwiches and pizza. When people are hired to wait tables and claim to have all the experience in the world, and they lie about it, whats a person to do? Glorified pizza shops should never under any circumstances be refered to as authentic Italian food. Then again, most of their patrons feel the same way. According to my TV Guide, the Del's episode airs tonight at 10:00 pm. Stellas Italian Ive eaten in the Dels dining room on several occasions and was never overly impressed with the food. Get browser notifications for breaking news, live events, and exclusive reporting. Our starters were Caesar salads, bruschetta and mussels. Dels is not authentic Italian, I am a life long Bloomfield resident and if you want real italian food go to Damicos Place. Ive seen this before, folks that really want to do something they werent cut-out to do end-up crashing and burning. My husband speculated they feared we were critics, and, well, I suppose we are, but not professional ones. I had intentions of trying Dels again after this makeover but if folks affiliated with the restaurant are going to call me a liar and continue to attack former employees on a food blog, then perhaps I will forego my visit based on principle. I may go back again, but nothing is pulling me there. Piccolo Forno is AMAZING! All comments are the opinion of the commenter and do not represent the opinions of the website owner. They have shitty servers because this was the only place that would hire them. I will say I have heard Mariannes rants first hand but I can say I dont blame her. BIG MISTAKE! Also troubling were the hard, floury gnocchi that accompanied the veal. Very disturbing. I worked there several decades ago and its true Marianne did go crazy periodically and was quite verbally excessive with the wait staff on bad days. Can Robert save Marianne from herself and the restaurant from its imminent closing? Previous episode - Italian Village Most troubling was the gravy that was served on top of the dish. As for the service, it was fine and I have never experienced a Marianne Meltdown. Ill count myself among the lucky. Interact with your servers. As a lover of Pittsburgh and of Bloomfield, I want Dels to thrive and survive there another 60 years as a family owned business and Italian tradition. Chatterbox. I remember thinking, this is the same Dels??. I didnt have a chance to try it, but I was told the fish was tasty and fresh. Youd think that theyd send their kids to culinary school to train them to take over instead of just handing the business over to them to ruin. 1: Wednesday, March 9: Noon-7 p.m. Being a business owner does not absolve anyone from criticism. The small business bashing allowed by a local chef is appalling. The show is also looking for skilled contractors, electricians, plumbers and painters to donate their time. The floors were covered with a neutral-colored carpet and the tables were white, sans tablecloths. It seems that the two top complaints are still the quality of food and the owner. Seriously, dont bother trying to diss people when you are just making yourself look like a total moron. Selected as one of Pittsburgh's 50 finest in 2012, http://pittsburghhotplate.com/restaurant-reviews/dels-restaurant-and-bar. I just heard the news! I wish you good luck and God speed. Selected as one of Pittsburgh's 50 finest in 2012. I went to Dels last week for dinner. And her bar is always empty which is sad. Meals are generally served and eaten on the premises, but many restaurants also offer take-out and food delivery services. Robert samples the food and agrees with the feedback from the customers that the food is poor. We never encountered any screaming from the management, or any repremanding of the staff. Dels does carry Tiramisu. Why go to Dells when the Pleasure Bar (Damicos) is just up the street? I agree with your dinner companion, photos of Pittsburgh on the walls would be preferable to spoons. Id like to add that just last weekend, some co-workers of my mothers ate there. You seem to have a mixed review, which makes perfect sense to me based on my past experiences at Dels. Eventually, I received a call from the Food Network show. Symmetrical picture frames held photos of seltzer bottles, spoons, and other food related items. You, and anyone that still supports you should be ashamed of yourselves. Congratulations Marianne! It was always a food issue- never a problem with the waitstaff or service. Regardless, Ill never again have food delivered to a UPMC facility. Robert arrives and isnt impressed with the decor as the booths close off the restaurant and make it appear smaller. I watched the show last night. No one with half a brain would believe that 48 hours with a celebrity chef could possibly make a crap restaurant miraculously delicious or turn poor business people into some kind of success. West Penn closed, and UPMC instituted an outright BAN on drug/device/diagnostics lunches. They seem to leave out, their part of what REALLY Happened! After reading all of the above crazy reviews, I am a bit shocked that a simple food blog can turn into, a bashing and a trashing of a LOCAL Business and the Owner! 40 years ago my parents did not have to deal with the work ethics that I am faced with today. Or a plant by managment trying to discredit BG. Youve thrown yourself to the wolves now. And will the owners of Dels adhere to the new menu and dcor? One should not type the way one speaks, it tells who you are. Having previously worked in the Strip, Ive visited the restaurant several times in the past few years for lunch. As we sipped our coffee, we pondered dessert. The catering business is currently propping open the restaurant and is the only reason that they have not closed. 2: Wednesday, March 9: 7 p.m.-2 a.m. You must be 18 years or older to volunteer. The owner recently left a very very long and rambling review of her restuarant on urbanspoon. They both had the taste of Del. Next, the pan should be de-glazed with veal stock, sweet marsala, and finished with butter, parsley, salt and pepper- NOTHING ELSE. She does have a lot of waitstaff, that not now or ever has been screamed at! Webrestaurant, establishment where refreshments or meals may be procured by the public. Im not a liar though. Respectfully, the bottom line is that the older lady who is part-owner really needs to do something else. One 40-year-old divorce recalls having an affair with Lorant when the latter was in his eighties. A frozen piece of cheesecake with raspberry coulis, and German chocolate cake eventually made their way to our table. I still send food from Angelos, Alexanders & Dels. "We want to keep the menu fresh and Marianne- To this day, I dont know why I stayed so long. I can honestly say that I felt torn silently rooting for their food to improve since my previous visits and disappointed because they never could pull it off. Crowed? So if any of you have such great work ethics, step out from behind your PC & smartphone & take a SECOND job, and help these local businesses out-THEY NEED YOU! Unfortunately all three dinners ended up in the trash. On a related note: It was West Penn that never allowed outside caterers. They seemed to actually change the menu, right down to the apology for charging for chips. If you knew anything about Restaurant Impossible you would know that the menu for the grand re opening, is done by Chef Robert Irvine, down to the spices and the desserts. A Tuscan Shrimp and a Eggplant Parmesan. Season: OR Year: 2012 S2, Ep17 4 Jan. 2012 Sullivan's Grill 7.6 (10) Rate I simply cannot wait for this episode of Restaurant Impossible to air. Unfortunately the food just kept getting blander and blander and the pasta more and more watery. Everything was made from scratch(my best friend is a server there & agrees with me) I will def go back! The public dining room that ultimately came to be known as the restaurant originated in France, and the French have continued to make major contributions to the restaurants development. Good luck and blessings to Dels ! Its a free country & the 1st amendment states our Freedom of Speech, and the Internet has provided a new era of finger pointing, good and bad. July 5, 2022. Id love to root for the institution that is Dels, at least in theory, but I just dont know if I can walk back into that restaurant with the same person in the kitchen who was adding ice from the ice machine to cooked sauce. Restaurant: Impossible is coming to Pittsburgh and is looking for volunteers to assist with painting, construction, remodeling, cleaning, decorating, etc. Skilled contractors are always an added bonus! The volunteer schedule is as follows: Volunteering is a great way to meet people in your community, while contributing to a good cause! My group has never been disappointed. Plain and simple. The appetizers and specials are good. That last sentence needs to be stressed to Marianne. You really owe your customers an apology for passing the buck of your poor management skills to young employees. Glad you got to be a part of it! Bruschetta came next. And make no mistake about it, Dels is not authentic Italian! Are there reps getting around the UPP ban? It was the same menu and the same bland spaghetti sauce. Sign me-Part of Dels Waitstaff for over 5 years and I Love It! I think its true of the statemenmisery loves company so the former employee must be miserable and want the people at Dels to be miserable also. The episode aired last fall. Making that many apostrophes has to be eating up free time that could be spent shamelessly self promotingI mean caring about the lives of employees. Ive never eaten here but I loved the show and the owners and staff appeared to be genuinely happy to be helped. This page is to inform the public of the food choices, served in restaurants in our area. I dont know Mariane and have never heard anything good about her but when I have eaten there I never finished the food. In the next few weeks, I will defiantly be eating at Dels! And so, I am very curious how this aspect of their business will play out in the makeover show. Bobby Flay and His Daughter, Sophie, Hit the California Coast in Search of Sun, Surf, Seafood and the Best of L.A. 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I would be very interested to hear your review of the restaurant now, almost three months after the film crew and Chef Robert have left. It had become an iconic Italian dessert when in all actuality any Italian would never end a meal with dessert made with cream I guess all of the changes Robert Irvine made to the menu were tossed after he left. Even though food wasnt on-point this particular evening, we enjoyed watching, and being part of Food Networks Restaurant Impossible. Servers that were worth a damn always quit and found someplace better. I think it only aggravates Mariannes temper to always have new people who dont know what theyre doing. She is running a business and not a day care. Ive never had a complaint from anyone of the food I send, and most offices request what they prefer, and Dels seems to be their choice more than the others. Good luck to you too, And TT, your does not mean you are, thats youre. 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