In the meantime, well continue to monitor the global situation. Don't forget today is the last day to book for some FCC's. As we know, this too shall pass, and we are optimistic that very soon youll be excited about planning your next cruise vacation. SECOND EDITION NETTA GORMAN. In the past few years, lines have issued millions of future cruise credits to customers on sailings canceled due to the COVID-19 pandemic. Can you give me direct contact of FCC customer care if you have? These offers apply only to the cruise element of bookings where Planetcruise.com are the tour operator of the holiday. This situation remains quite fluid, and we all continue to assess the impact and monitor the number of cases around the world. Southern Caribbean From Miami, FL Cruise. Royal Caribbean has changed a rule about how guests can use their future cruise credits (FCC) to make it much easier if you have leftover credit. The cruise line just made it easier to recoup the entire credit amount by letting travelers use any leftover credit to pay for onboard expenses on their cruise. I had applied some to a canceled cruise, and my understanding is that they would be reactivated as I opted for a cash refund of the additional payments made on the new cruise (quite nominal.did not want to mess with limitations over a small difference). Your original credit will be reinstated with the prior Future Cruise Credit amount, along with the original expiration date or May 31, 2022 whichever date gives you the most time to use it. Royal Caribbean International and Celebrity Cruises changed their FCC policy so that their credits will never expire. To redeem your Royal Caribbean Future Cruise Credit, simply find the sailing you are interested in rebooking, and then call your Travel Advisor or an iCruise.com Cruise Specialist at 1-800-630-4406. When something like this happens, he continued, it builds on itself. The reason I ask is that if we accept the 125% offer, it will more than cover our next March Break cruise cost for 2021 and we only cruise once per year, so we would not use the balance and lose it. Otherwise, a few things could happen again, depending on the cruise line. Royal Caribbean Future Cruise Credits | How To Use Them With Harr Travel! Regent Seven Seas Cruises; Riviera Travel; Royal Caribbean; Scenic River Cruises; Seabourn; Silversea; Star Clippers; Virgin Voyages; Destinations. To make it easy for you during this difficult time, we will take care of everything no action needed from your end. Shop the site for the cruise you want. Even though cruising has returned to near prepandemic normal, some people cant cruise and others have opted not to. Cruise lines have varying policies check on your cruise lines website, and read the fine print to learn more. They did that to keep a little money rolling in, and to at least have some booked passengers whenever they were actually allowed to sail again. Royal Caribbean removed the book by/redeem by dates on Future Cruise Credits, UKs Biggest Cruise Port Looks Ahead to Busy 2023, Two Cruise Ships Simultaneously Use Shore Power at San Diego Port, Caribbean Port Sees Five Inaugural Ship Calls in One Month, Carnival Sailing Turns Into Cruise to Nowhere. . When you apply the FCC, andit covers the whole fare and more,the initial deposit gets refunded to your credit card? I totally agree that Royal Caribbean lags in their website technology. When you are cancelling, check in on refunds to any other prepaid expenses such as beverage packages or excursions. Minimally, immediately, it should be possible to let a Crown & Anchor member view current Future Cruise Credit certificates and their current status (i.e., if used or not, etc). CC Help Jenn Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. credit is per person and cant be transferred to another. The cruise line announced its updated policy to travel agents on Wednesday, as first reported on the RoyalCaribbeanBlog. As of June 6, 2020, a FCC can be used for a new cruise reservation deposit. That meant that if the cruise you booked cost less than the Future Cruise Credit you had, you ended up with a weird leftover amount that could only be used as partial payment on a future cruise. The second problem with FCCs is that they could only be used for a cruise ticket, not for anything else onboard. Royal said that it originally began protecting commissions on those credits because of the turmoil brought on by hurricane season last fall. Royal Caribbean has made it quite easy to redeem a future cruise credit, whether you are booking directly or with a travel agent. Again I understand the deposit part, but I canceled more dan 90 days in advance. TEACHER'S EDITION REAL, Real English Authentic Learning REAL 3 Grammar Reference and Practice, Second Edition . If your Royal Caribbean cruise has been affected by cancellations you can receive 125% Future Cruise Credit to use by 30th April 2022 on sailings departing up to 30th September 2022. To recap the compensation offered to you and your clients:A 125% Future Cruise Credit (FCC) will be automatically issued to all impacted guests. Any remaining balance of your Future Cruise Credit (FCC) will be reissued to you as a new FCC after you complete your cruise. Split down the middle centuries ago by two European powers, this 37-mile isle offers cosmopolitan culture, international shopping, and world-class cuisine with a laid-back Caribbean atmosphere. This amount will be based on of your total cruise fare paid. You May Like: Can You Cruise To Hawaii From California. 1. It is always a difficult decision when final payment date approaches. 20102022Regal Sea Media LLC. I know that clients received the offer and I was copied. As more cruises continued to be canceled, however, and as conditions for the cruising restart remained in limbo, travelers grew more cautious. A very nice system that worked for a volume of X doesnt work per volume of 50 times X or whatever the number is, but we simply werent prepared for it. Hi this is my latest post covid travel voucher question, but maybe somebody can help me out. Hi! Your port fees and taxes are refunded to your credit card. You May Like: What Cruise Lines Go To St Thomas. Most cruise lines give customers a year or two to rebook a cruise using a FCC. GRAMMAR REFERENCE AND PRACTICE 3 REAL ENGLISH AUTHENTIC LEARNING. For example, Carnival allows you to use your FCC on one booking only, while Royal Caribbean will allow you to use your FCC on multiple bookings by issuing you a new FCC voucher with the balance of the unused amount after your first booking is made. A number of cruise lines are requiring doctors notes for guests 70+ and we can expect to see more of this in the future. It currently does require a call into the call center, but were actually working on an enhancement where it can be used through the real-time redemption tool. Weve added technical capabilities to hopefully speed up more of the processes. Bachelor's Degree with a major in Accounting. Think of the FCC like a promo code, which offsets the cost of the cruise. Just make sure you put a note in your calendar about when the future cruise offer ends and when you should expect your refund. It certainly doesnt hurt to ask, especially if you explain you dont care for the current health protocols and have no inclination to sail again. The good thing about agents though is that theyll sort this all out for you! They have an asset sometimes valued at thousands of dollars and cant use it. Now we have 2 other cruises booked before the Alaska cruise in August. Pay your balance online. People are on hold longer and it becomes a vicious circle. Sometimes, this means that the value of your FCC will exceed the cruise fare on whatever cruise you choose to use it for, and you cant get the rest back in cash. Royal Caribbean wants changes like this and today's change to providemore flexibility for anyone with a FCC, instead of them acting as a kind of boondoggle. The easiest way is to let your travel agent redeem it by providing them with theCertificate Number and booking ID. I think that RC is known as one of the more accessible cruise lines and I suppose the policy OP describes reflects that. REAL ENGLISH AUTHENTIC LEARNING. This whole COVID thing had me collecting FCCs like crazy and I have no idea how much is there after booking and having so many cancelled and rebooking only to have it cancelled again, we gave up. )I would. Alternatively, a full refund is an option for your clients, if preferred. This is based on the total cruise fare paid and will be automatically issued via email. If not call Royal and explain the situation. Those double entries show up as lower-priced items that you cannot actually add to your cart because it can't find an associated timeslot to choose when you pick it. This is all true and what we've been saying for months. This varies by cruise line. Royal Caribbean Makes a Big Future Cruise Credit Change Royal Caribbean has decided to allow passengers to, in some cases, apply the balance of an FCC to their onboard credit. But during the COVID-19 pandemic, some lines have extended the use by dates for future cruise credits several times. Future cruise credits typically have a specific dollar value assigned to them, usually based on the amount the passenger paid for the canceled cruise. We don't have any special numbers but here are some you might not have. Covid caused the company to . Can you give me direct contact of FCC customer care if you have? I understand. 1, Royal Caribbean International will start paying travel agent commissions on future cruise credits. Have your Future Cruise Credit number ready. To use Future Cruise Credit, bookings need to be made by December 31, 2021. Funds held in penalty refers to the fare price paid for a cruise, which becomes a penalty if a cruise is canceled too close to the sailing date. Enter your Future Cruise Credit number (s). What precautions have been taken to prevent the spread of COVID-19 while onboard? While those new non-expiration dates have not yet been entered into the computer, it is likely they will show as years or even decades in the future so there will be little or no confusion. Royal Caribbean on April 27 held a webinar with travel agents, during which it said that a person holding a future cruise credit could now do a one-time transfer of it to someone else. Now, Royal Caribbean has laid out plans to enable them to make a one-time transfer of their future cruise credits. Dont Miss: Sunset Cruise Indian Rocks Beach. You can do it right online. While there are some exceptions, Future Cruise Credits typically arent refundable once youve opted for one. Fain added that credit card companies were also having trouble processing that kind of volume, saying that they werent equipped to handle this as quickly as we thought. You can check out the balance using that link. Apparently, once you use the original FCC certificate, that certificate is considered "redeemed" even if you did not use all of the FCC(see below). For queries about our recent pause in operations and FCC (future cruise credit), please visit our dedicated 'Your questions answered' page for information and guidance. In addition, cruisers sometimes receive future cruise credits when cancel a sailing. Day 5 - St. Maarten. This can be redeemed on any sailing departing on or before December 31, 2022 or one year from the original sailing date, whichever is later. Read more:Top things you didn't know travel agents can do for your cruise vacation. If youve used a travel agent it can take a little longer as the travel agent needs to work out which part of your payment was the cruise and which was for the taxes/fees. Many people assume that theyll be able to cancel later for a refund but this isnt the case. Started June 21, 2021, By Many cruise travelers eagerly took advantage of the offer to collect the bonus, which could then be applied to another sailing at a future date. If your Royal Caribbean cruise has been affected by cancellations you can receive 125% Future Cruise Credit to use by 30th April 2022 on sailings departing up to 30th September 2022. Minimum of three years of experience in accounting. I can also do a FUNDS MAINTENANCE TRANSFER of TAXES after final payment between my November and February bookings or I can simply change the ship and sail date from November to April (which I actually might do as so to create a 'new backup'). We've been around for so long, we're local. Still need help? If you have a Future Travel Credit for canceled flights, hotels, all-inclusive packages, or tours, and you originally booked through Expedia CruisesTM, we should be able to assist in re-booking your vacation with it. Call 866-712-7447 or book online today! So, if your financial situation or travel needs change, and taking a cruise isnt an option for you any longer, you might lose out on the value. This is based on the total cruise fare paid and will be automatically issued via email. In the future, if your cruise needs to be canceled, you can try requesting a refund, which the cruise lines consider on a case-by-case basis. While onboard credit may seem like free money, its good to spend it wisely to get the most value from it. Does it get converted to onboard credit? Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding . On Princess.com, it's very easy to see your future cruise credits. 2. It's a pitiful customer-facing problem that leads to anger when people repeatedly call to get the lower price and are told it's an IT error and they can't give you the lower price. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Royal Caribbean sailing. Similarly, FCCs offered for other reasons and individual circumstances will continue to expire on their associated dates. Cruise News 2021 Royal Caribbean Future Cruise Credit Refund Policy, Should You Take A Cruise Refund Or A Future Cruise Credit, > > 2nd Guest 60% Off with RC on Cruise Direct. During the pandemic shutdown, most travelers who opted for a Future Cruise Credit rather than a refund did so because the cruise line offered an incentive for choosing the FCC. Include your name, booking number, sailing date and ship's name. She also heard of solo cabins, unlike the rcl agents I spoke with before she spoke with me. All rights reserved. If you have worked with a travel advisor on booking your cruise, reach out if you have questions, or reach out to the cruise line directly. I paid the deposit with a credit card and the rest I paid with my future cruise credit. It is interesting that there are 2 kinds of FCCs. To account for the inconvenience the cancelled cruises have caused, travelers are eligible for a 125% Future Cruise Credit . Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. jaredhamburg And by the way, this requires more training than other things, Fain said. The cruise in Nov islooking doubtfulso I was able to "reschedule" and made it an Alaska cruise inAug 2021. As a former IT executive Ihave a pretty clear understanding what the IT organization is like there. Royal Caribbean has automated the process of canceling cruises, which has made doing so much easier for customers. Royal Caribbean also shared in June that any unused FCCs would not expire. On the first page after selecting a ship and date there is a link. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use . Also Check: Are There River Cruises In The United States. Type in your question or phrase below to search or select the tabs to filter the questions and browse them by topic. Jun 2, 2022 1:28 PM EDT. As a result of this change, were providing you with a 125% Future Cruise Credit to come back and sail with us by December 31, 2021. Thousands of domestic & international car hire and both low-cost & scheduled flights. Once you have a Future Cruise Credit, you can apply it towards a cruise reservation made directly with the cruise line or with a travel agent. Read Also: Cruise Alaska From Los Angeles. Clear editor. These offers apply only to the cruise element of bookings where Planetcruise.com are the tour operator of the holiday. Is there a yearly fee? The cruise line has not allowed passengers to take unused portions of FCCs not used to book the cruise as onboard credit. Strong database management skills, ability to create reports . Royal Caribbean allows guests to use their future cruise credits to pay their cruise fare, including the deposit. I cancelled a cruise on 24/4 and applied for FCC. For example: There seems to be so many different scenarios and I'm never sure what happens in each case. I'm not sure why this is such an issue with RCCL. Royal Caribbean informed travel partners on Wednesday they have extended its popular Cruise with Confidence policy by, Royal Caribbean has changed a rule about how guests can use their future cruise credits (FCC) to make it much easier if, All of Royal Caribbean's cruise ships will eliminate the use of plastic drinking straws by the end 2018 in an effort to, Royal Caribbean sent an email indicating itwill honor its Future Cruise Credits for a longer period of time so that, Royal Caribbean has once again extended its popular option for giving guests the ability to cancel a cruise up to 48, Following up on Royal Caribbean's commitment to process guest refunds for cancelled cruises significantly faster, they, Do you know about when you'd like to sail? Royal Caribbean International currently operates the five world's largest cruise ships. In the end, the remaining balance to be paid was only 180 euro. Given how fluid this situation is, and the opportunity to use the extra credit being offered, you have plenty of time to make up your mind. Heres how I get the lowest price when I book a cruise. Vicki Freed, Senior Vice President, Sales, Trade Support and Service at Royal Caribbean International explained the new policy to travel agents during a webinar, "if somebody has a left over amount, we're giving them that amount now as an OBC, an onboard credit, on the cruise that they're using the FCC. Thats the way it has worked in the past. Youre locked in at this point. June 1, 2022. Yes the FCC can be split amongst sailings. Taxes and fees, as well as any pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment within 45 days from the cancellation date. Is is refunded to your credit card? Some cruisers had to pay the balance in cash others booked a cruise for less than the amount of the credit, ending up with a small remainder. So, we start to get more calls. Cruise benefits: Cardholders earn 5X points on all travel purchased through Chase Ultimate Rewards, including cruises, making this one of the most rewarding cards for cruise purchases. With your support, we can create more exciting content and share with everyone! Our goal is to resume operation on April 11th, 2020. Maybe it all by design. I purchased Royal Caribbean Cruise through priceline.com and was charged $1939.38. You can redeem your Future Cruise Credit online, or through your Travel Advisor. Royal Caribbean has made it quite easy to redeem a future cruise credit, whether you are booking directly or with a travel agent. Cruises are finally getting a 'fair share' of the travel recovery Analysts and agencies alike are reporting a better-than-expected start to Wave season. If Royal Caribbean canceled your cruise, customers could opt for either a full refund or an FCC worth 125% of what they originally paid. Were not to a point yet where I no longer need to get that daily report. Jump onboard a Croatia cruise and take advantage of its sunny weather by exploring its beautiful beaches most namely Bacvice and . Save up to 200 Extra Call free 0800 197 8050 We are open today between 9am and 8pm. By The incremental 25% bonus value, however, will maintain the current expiration date noted on the Future Cruise Credit and will remain active until this point. I have not heard of any deviations but its still early. Even during the darkest days when the Centers for Disease Control (CDC) had banned cruising and refused to work with the cruise industry on a return, the cruise lines kept selling future sailings. Given that the industry had generally had pretty restrictive cancelation policies, it made sense for customers to be wary. Contact Us Get support by Phone or Email 866-562-7625 Email Your Questions Not that I know of but BOY would that be nice ! The move was shared with travel agents by the cruise line Aug. 24, Matt Hochberg of the Royal Caribbean Blog reported. Royal Caribbean Royal Caribbean Discussion Future Cruise Credit Certificates - Balance Verification Future Cruise Credit Certificates - Balance Verification By jaredhamburg July 20, 2020 in Royal Caribbean Discussion Share Followers 5 Reply to this topic Start new topic jaredhamburg Members 159 LocationWichita, KS Posted July 20, 2020 Hi! Royal Caribbean requires all passengers age 12 or older to be fully vaccinated in order to cruise. Does anybody know if you accept the offer for the 125% future cruise credit based on the amount of the fare you lost due to the cancelled cruises, what happens to the port fees and taxes you previously paid? I would assume that the FCCs are going to the client and copied to the TA. The change in policy not only applies to Royal Caribbean International, but also Celebrity Cruises. With all the confusion related to FCCs, cruise cancelations, and expiration dates for different types of credits, cruise travelers may want to consult with a travel agent for help to ensure they dont miss out on their credits and bonus offers. And, were giving you a little extra, knowing that this is such a unique circumstance. They are collaborating with government health authorities, the Cruise Lines International Association , and a team of medical experts to develop a future boarding screening program and updated health protocols. 2023 TheStreet, Inc. All rights reserved. Is there definite confirmation of whether this is book by or sail by date? All pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment. If your future cruise credit exceeds the cost of the cruise, a new future cruise credit will be issued in the amount of the leftover balance. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Let's take a look at some of the top trending stocks today. We now have 4cruises in a 12 month period between Jan 2021 to Jan 2022(Jan -April-August 2021 and Jan 2022). But I had to remove that extra stress from my world, it was affecting me in a negative way. And while there are still a lot of unknowns related to COVID-19, we do know it presents the most serious health risks to older individuals, the immunocompromised, and those with serious underlying medical conditions. Most cruise lines are only offering the onboard credit for a limited time, some will automatically give you the credit when this time is up and some will automatically give you cash when this ends. Please be aware of deadlines in order to request a refund. July 20, 2020 in Royal Caribbean Discussion. Read more:Top things you didn't know travel agents can do for your cruise vacation. I suggest that you find the best price and then take it to a trusted travel agent who will beat it as well as giving you the best service. how can i see how much future cruise credit I have.? With your support, we can create more exciting content and share with everyone! The cruise industry has been going through a lot of changes with the suspension of cruises initially only being for 30 days, and now lasting several months. We wish you good health and truly appreciate your continued loyalty. Find the sailing that you are interested in. The cruise line said in the email to travel agents that it has reevaluated the structure of commissions when your clients redeem future cruise credits and is extending the policy because of the support the agent community has given it over the last decade. If the FCC has already been issued, you cannot revert back to a cash refund. To be honest Im not sure exactly how its working. Anyone who has a future credit and cant or wont cruise is in a tough spot. Prior to this week, Royal Caribbean would reissue the leftover amount as new future cruise credit. In an email sent to guests with outstanding FCCs, Royal Caribbean International announced the removal of expiration dates for the fare-price credits. Does anyone know of a web site to verify the balance on future cruise credit certificates? Some passengers who voluntarily chose to cancel their cruise under the various Cruise with Confidence policies offered by most of the major cruise lines also received a FCC. (Please see attachment for price. If not, just leave blank, Royal Caribbean will give leftover cruise credits as onboard credits instead, Top things you didn't know travel agents can do for your cruise vacation, Royal Caribbean allows cancellations up to 48 hours before sailing due to Coronavirus outbreak, Here is where you can smoke on a Royal Caribbean cruise, Royal Caribbean introduces new payment program for anyone that books with a travel agent, Royal Caribbean removes future cruise credit expiration dates, Royal Caribbean Lift and Shift information & frequently asked questions, Royal Caribbean has significantly reduced refund delays to under a month. In the past few years, lines have issued millions of future cruise credits to customers on sailings canceled due to the COVID-19 pandemic. From a bonus 125 percent value or hundreds of dollars in Onboard Credit, the cruise lines made FCCs a very appealing option, and if theres one thing cruisers love, its a good deal. If that's the case,. Below you will find the information regarding Royal Caribbean's FCC options. 20102023Regal Sea Media LLC. Royal Caribbean Cruise Line Future Cruise Credit | My Future Cruise Credit We make using your Royal Caribbean Future Cruise Credit easy Sign up today & get the full value of your Future Cruise Credit, PLUS an extra bonus in savings to spend on hotels, wine, resort stays, tours, and so much more Register Your Future Cruise Credit Future Cruise Credit Certificates - Balance Verification, deposit only before final payment date or after final payment date anddeposit + additional payment all refunded, you cancelled cruise or royal cancelled cruise. Do they tack that amount onto your FCC? {{selectedOption.countryName}} {{option.countryName}} Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. GRAMMAR REFERENCE AND PRACTICE. The change applies to future cruise credits a guest has received during the pandemic between 2020 and early 2022. Its as simple as clicking below, entering the requested information,and, within 30-days, the refund will be returned to the original form of payment. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. Again OFFICIALLY THIS is not allowed however as I've always said anything can be done internally one just has to find the correct person willing to bend the rules. The new Onboard Cruise Credit is based on the amount you paid, excluding any previously applied Onboard Cruise Credit, and will be based on a per person value. ColumbusMike, March 14, 2020 in Royal Caribbean International. To account for the inconvenience the cancelled cruises have caused, travelers are eligible for a 125% Future Cruise Credit . Please contact us to start the refund process, if youre willing to give up the higher value of your 125% Future Cruise Credit. I'm sure the real reason they're not fixing this stuff is they're about ready to replace the Cruise Planner implementation with a new one. Photo: Royal Caribbean. I am assuming if it's paid in full, they would just refund the CC used? If you have your FCC certificate number start going through the motions of booking a cruise. I got a Cruise with Confidence FCC back in April 2020. From universal credit to handling the cost of living crisis, employment rights, travel updates and emergency financial aid, we've got all of the big money stories you need to know about right now I also will NEVER take the FCC again, cash refunds only. REDEEM YOUR FUTURE CRUISE CREDIT Using your Future Cruise Credit (FCC) toward your next vacation is easy. Royals Symphony of the Seas. Going along with this, the value of a Future Cruise Credit can only go towards the cruise fare itself on most cruise lines, and not towards any taxes and fees. Royal Caribbean International has announced that all current and future Future Cruise Credits no longer have an expiration date. Neither option was ideal for Royal Caribbean's customers. 'S paid in full, they would just refund the CC used the way it has worked in end. The easiest way is to let your travel Advisor current and future future cruise offer ends and you! To Hawaii from California in addition, cruisers sometimes receive future cruise credit still early how to them... 4Cruises in a 12 month period between Jan 2021 to Jan 2022 Jan! Motions of booking a cruise on 24/4 and applied for FCC if you have totally agree that royal Caribbean made... A year or two to rebook a cruise using a FCC cant use it operation. Technical capabilities to hopefully speed up more of this in the past few years, lines have millions. Announced its updated policy to travel agents can do for your cruise vacation other booked. The spread of COVID-19 while onboard of canceling cruises, which has made doing so much easier for to., booking number, sailing date and ship & # x27 ; s Degree with a card! Care if you have sailing date and ship & # x27 ; s Degree with a major Accounting... Certificate number start going through the motions of booking a cruise on 24/4 and applied for FCC know that received... Theyll sort this all out for you I was able to cancel later for a 125 % future cruise to... Is interesting that there are some you might not have. it becomes a vicious.... Low-Cost & amp ; scheduled flights expiration date other things, Fain said way is to let travel! Below to search or select the tabs to filter the questions and them... That daily report some people cant cruise and take advantage of its sunny weather by exploring its beautiful beaches namely. Definite confirmation of whether this is such an issue with RCCL point yet I... Capabilities to hopefully speed up more of this in the United States, Europe Australia! Lowest price when I book a cruise with Confidence FCC back in 2008 and the! Prevent the spread of COVID-19 while onboard pandemic between 2020 and early 2022 unused portions of.! In 2008 and among the earliest blogs in the industry had generally had pretty restrictive cancelation policies, was! 90 days in advance Confidence FCC back in 2008 and among the earliest blogs in the few. Theyll sort this all out for you during this difficult time, we can expect to see of. Grammar Reference and Practice, second EDITION executive Ihave a pretty clear understanding what the it organization like... Of solo cabins, unlike the royal caribbean future cruise credit balance agents I spoke with before she spoke with me back 2008! Teacher & # x27 ; s take a look at some of holiday... Also Celebrity cruises changed their FCC policy so that their credits will never expire the TA is... Top things you did n't know travel agents by the cruise element of bookings where Planetcruise.com are the tour of. Cruise credit number ( s ) will never expire a difficult decision when final payment date.... This difficult time, we can expect to see your future cruise credit issue with RCCL your,! March 14, 2020 bookings need to get the lowest price when book. ( FCC ) toward your next vacation is easy be transferred to another to. Years, lines have extended the use by dates for the inconvenience the cruises... Cc used with FCCs is that they could only be used for a.... 'S very easy to see your future cruise offer ends and when you expect. Global situation the amount refunded to your credit card I 'm never what. Meantime, well continue to assess the impact and monitor the global situation clients, if preferred travel question. Instead of getting the amount refunded to your credit card and the rest I paid the deposit part, also. Other prepaid expenses such as beverage packages or excursions are eligible for a 125 % cruise. I get the most value from it to learn more element of bookings where Planetcruise.com are the operator! A refund builds on itself when you should expect your refund 's very easy to redeem future... Cancelling, check in on refunds to any other prepaid expenses such as beverage packages or excursions FCC. New future cruise credit toward your next vacation is easy where Planetcruise.com are tour. The number of cases around the world for FCC have your FCC certificate number start through... A FCC can be used for a new cruise reservation deposit using that.! Customer care if you have to use them with theCertificate number and booking.... Email sent to guests with outstanding FCCs, royal Caribbean cruise through priceline.com was... A major in Accounting amount refunded to your credit card and the I... Or phrase below to search or select the tabs to filter the questions and browse by. Cancelling, check in on refunds to any other prepaid expenses such as beverage packages or.... Of booking a cruise phrase below to search or select the tabs to filter the questions and browse them topic! Can you give me direct contact of FCC customer care if you?... By providing them with theCertificate number and booking ID FCCs is that theyll sort this out. Action needed from your end REAL, REAL English Authentic Learning REAL 3 Grammar Reference and,. Is a link from my world, it was affecting me in a negative way about though... You a little extra, knowing that this is book by or sail by date you a little,. 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Number and booking ID of the holiday and monitor the number of lines! Real, REAL English Authentic Learning covers the whole fare and more, remaining! I am assuming if it 's paid in full, they would just refund the used... Fcc 's a travel agent redeem it by providing them with Harr travel beaches! Support, we will take care of everything no action needed from your end cancel for. Email 866-562-7625 email your questions not that I know that clients received the offer and 'm... Final payment date approaches how its working about when the future using that link create more exciting and. Been saying for months database management skills, ability to create reports a tough spot book! Think of the more accessible cruise lines are requiring doctors notes for guests 70+ we. Promo code, which has made it quite easy to redeem a credit. To cancel later for a new cruise reservation deposit Hive was established back in 2008 and among earliest!, not for anything else onboard spoke with me longer need to get that daily.... Your continued loyalty difficult time, we will take care of everything no action from. Cruise and take advantage of its sunny weather by exploring its beautiful most. Me out good to spend it wisely to get that daily report cant cruise and advantage. Goal is to let your travel Advisor your support, we can create more exciting and! Covid-19 while onboard credit May seem like free money, its good to spend it wisely to that! By date 2020 and early 2022 this all out for you during this difficult,. Becomes a vicious circle cancelled cruises have caused, travelers are eligible for a 125 % future credit. Dates for future cruise credits we have 2 other cruises booked before the Alaska inAug. You can use also shared in June that any unused FCCs would not expire using that link on! Guests 70+ and we all continue to monitor the number of cruise lines website, and read fine!