The probe will investigate if Live Nation Entertainment is guilty of an abuse of its power in the live music industry. description: jwInfo.description, "Ticketmaster is a multi BILLION dollar company. enriched_data:{ var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); headerBidderBack('a9'); tag, url = vastURL.toString(); Taylor Swift in ConcertShe is, quite simply, a global superstar. window.amiPlayersData[id]['m10'] = true; type: "video", pubOrder: 'Video', "The demand literally can't be unexpected because they're the ones who sent out the presale codes lmao," one wrote. I can't.". Next, we feel we owe it to everyone to share some information to help explain what happened". Part of the a360media Entertainment Group. Ahead of Verified Fan presale for Taylor Swift 's highly anticipated Eras Tour, Ticketmaster promptly broke like a promise. Fans register ahead of time, and those who are eligible, receive an access code that allows them to shop for tickets without competing against bots! console.log('AMI jwp GAM Tag', window.jwVastTag[vHash]); We're getting close to the Big Game Super Bowl LVII. var utm_medium; var custParams = new URLSearchParams( vastParams.get( 'cust_params' ) ); - Taylor Swift made music history October 31, 2022, becoming the first artist ever to simultaneously nab all ten of the top US song chart's spots after the release of her album "Midnights. // return true if all bidders have returned They then outlined a series of reasons for the failure to deliver a reliable sale, admitting that their technical infrastructure was not up to the task. var vastURL = new URL( window.jwVastTag[vHash] ); they need better systems, fans get let down time after time. }); Keep your phone handy youll receive text messages 2-4 hours before the Presale. play_id: el, //this will stay constant for all of the events emitted during the same video play keywords: jwInfo.tags.split(","), //keywords for the page According to court documents reviewed by TODAY, the plaintiffs alleged breach of contract, intentional misrepresentation, fraud, fraudulent inducement and several antitrust violations. // skip if the video was paused and trying to resume Us Weekly has affiliate partnerships so we may receive compensation for some links to products and services. slotID: window.prerollTag[vHash], progress: Number(progress), } duration: Math.round(jwInfo.duration), // in seconds } It's unclear how the remaining ticketing. Swift became the first artist to claim the entire top 10 on the Billboard Hot 100 songs chart with the new record. console.log( '3sec played: ', id ); We expect heavy d Update 11/20/2022: New Shows Added Adele has announced two new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las Vegas. There's some bad blood brewing between Taylor Swift fans and Ticketmaster. if ("undefined" !== typeof jwplayer) { var allBiddersBack = bidders As Billboards only artist to receive this nod twice and youngest-ever Woman of the Year prepares to release her fifth album, 1989, she finds herself, as always, in the glare of a blinding spotlight of expectation but if you think that scares her, you havent been paying attention. Taylor Swift broke her silence on the Ticketmaster ticket sale fiasco Friday. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); A New York Times report says that the investigation actually predates this latest controversy. After scoring a record deal with Big Machine Records, she released her self-titled debut album in 2006 and toured as an opening act for country artists like Tim McGraw and Rascal Flatts. vastParams.set( 'cust_params', custParams.toString() ); Contacted by CNET, a representative for Ticketmaster pointed fans to the statement. window.irisContext.getContext(jwplayer(el).getPlaylistItem().mediaid).then(function(data) { }).on('adPlay', (e) => { Check out Bay Area safety tracker, Bay Area Life; Sundays at 6:30 p.m. on ABC7, Taylor Swift announces 'Eras' tour: 'It's a journey through all of my musical eras of my career'. The TaylorSwiftTix Presale was announced to begin Tuesday, Nov. 15 at 10 a.m. local venue time. Something went wrong, please try again later. "Taylor Swift's tour sale is a perfect example of how the Live Nation/Ticketmaster merger harms consumers by creating a near-monopoly," tweeted Sen. Richard Blumenthal of Connecticut. duration: Math.round(jwInfo.duration), // in seconds Tickets will be available on a first-come, first-served basis and are NOT guaranteed. In a . Secondary market prices can be seen ranging from $800 to $20,000 per ticket. Fans of Taylor Swift were in a war with bots to get their hands on highly coveted tickets to the singer's Eras tour, a major shareholder in Ticketmaster has revealed. utm_source = adsParseUrlParams( 'utm_source' ); Usual $60 nosebleed seats are reportedly being resold for $700. 2b. } play_id: el, //this will stay constant for all of the events emitted during the same video play if ( window.jwpDef[vHash].advertising.schedule[0].tag ) { video: { } ". window.adlock_100 = false; "Like, y'all picked the demand yourselves. Ticketmaster designed our fan-first technology to separate actual, human fans from the bots and scalpers trying to cheat their way to tickets. The ticket platform announced that its been forced to delay the presale release of West coast concert tickets until 3 p.m. after it said hundreds of thousands of tickets have already been sold during "historically unprecedented demand.". Ticketmaster is facing increased scrutiny after bungling sales for Taylor Swift's Eras tour. var mHash = 'ami' + decodeURIComponent( 'zYfKLs96' ); Granted, for Taylor, being herself tends towards shimmering, gossamer perfection but thats an image regularly blown whenever she dons fake braces and a tri-pony to clown around on late night TV. video: { window.permutive.track("VideoLoad", { clearInterval(checkJWReady); setCookie('utm_campaign', utm_campaign, {expires:1800, path: '/'}); }); Ticketmaster tweeted a statement that cited "historically unprecedented demand" for tickets, saying "millions" of people were attempting to buy them. This opportunity to request to purchase tickets is limited to 2 tickets. } All presale codes and links sent via text will still work at that time, according to Ticketmaster. } Im the problem its me!We apologize for the technical issues occurring during the Taylor Swift Verified Fan Presale! } "Thank you for your patience as we continue managing this huge demand," the company said. if ( 0.25 === progress ) { Nearly two dozen Taylor Swift fans filed a complaint Friday in Los Angeles County Superior Court against Ticketmaster, alleging intentional deception, following major issues with the Taylor Swift: Eras Tour presale tickets, which left many fans unable to buy tickets for the singer's upcoming tour. You knew how many presale codes. published_at: new Date(jwInfo.pubdate).toISOString() } enriched_data:{ Please visit Taylor Swifts official site at https://www.taylorswift.com for more information. placementId: 'Open Auction', if (jwplayer(el).getState() !== 'idle' && jwplayer(el).getState() !== 'complete') { the person wrote. var progress = (e.position/e.duration).toFixed(2); Last week, Taylor Swift announced that she was adding eight more shows, on top of the additional 17 shows the star has already tacked onto The Eras Tour, according to a press release from Ticketmaster on Nov. 11. if ( 0.5 === progress ) { (0.95 >= progress && false === window.adlock_100) A desperate Taylor Swift fan who forked out over $5.5k to secure tickets to see her idol on tour has admitted to feeling that she no longer wants to go and 'regrets' the purchase console.log( "AMI jwp amazon bid callback", new Date().getTime(), bids ); custParams.set( key, utms[key]); // If you have the serverUrl dynamically configured, then you will need to append the context data if ( 0.75 >= progress ) { Ticketmasters presale began early on Tuesday, November 15, as lucky fans who received a code waited in virtual lines for hours with the hope of purchasing a coveted ticket. // Replace the server url with the context data (this is for simple ad requests), name: jwInfo.title, var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); if ( window.jwpDef[vHash].advertising.schedule ) { Taylor Swift tickets went on presale Tuesday, but fans are reporting the Ticketmaster site appears to be crashing or down. keywords: jwInfo.tags.split(","), //keywords for the page return; I feel like I did something impulsive in panic mode, and I am disappointed in Ticketmaster and Live Nation for letting it get to this point of just being a complete frenzy. event: (e.fullscreen) ? if (googleImaVansAdapter) { Update 01/13/2023: New Greater Palm Springs 2023 Shows Added Harry Styles is adding shows at Acrisure Arena on January 31 and February 1. As Swifties waited . }, ITS MY BIRTHDAY THAT DAY AND I LOVE T.S., april 28th better hurry up!! window.lock_75 = false; }, labelmapping: "ns_st_pu=\"AMI\", c3=\"Us Weekly\", ns_st_ge=\"" + decodeURIComponent( "%2Anull" ) + "\", ns_st_ia=\"" + decodeURIComponent( "%2Anull" ) + "\", ns_st_ce=\"" + decodeURIComponent( "1" ) + "\", ns_st_ddt=\"" + decodeURIComponent( "%2Anull" ) + "\", ns_st_tdt=\"" + decodeURIComponent( "%2Anull" ) + "\"", var custParams = new URLSearchParams(); The lawsuit specifically cited the ticket sale disaster that occurred on Nov. 15 and Nov. 16 during the Verified Fan presale, whichcaused the site to crash, and the Capital One presale. var playerSegsPerm = encodeURIComponent('&permutive=' + encodeURIComponent(JSON.parse(localStorage._pdfps || '[]').slice(0,250).join(','))); window.permutive.track("VideoComplete", { console.log(e); adschedule: [{ (0.75 >= progress && false === window.adlock_75) || if ( vastParams.has( 'cust_params' ) ) { Kinder noted the petition still needs to be accepted by the court. Additionally, the suit cited thecancelation of the tours public ticket saleon Nov. 18 due to what Ticketmaster described as extraordinarily high demands on ticket systems and insufficient remaining ticket inventory to meet the demand. loadIrisPlugin(playerInstance, playerInstance.getConfig().plugins["https://ovp.iris.tv/plugins/jwplayer/v2/iris-jwplayer8.adaptive.min.js"]) } if ( window.amiPlayersData && window.amiPlayersData[ this.id ] ) { Several pre-sales events are planned ahead of Madonna's holiday tour before the public sale begins, which Becker considers a bad sign. } catch ( e ) { It wasn't unprecedented. name: jwInfo.title, Further, Capital One, who also planned to release tickets to cardholders only, rescheduled its presale to Nov. 16 at 2 p.m. local venue time. The-CNN-Wire& 2022 Cable News Network, Inc., a Warner Bros. creative_name: window.adInfo.adtitle, if ( ! ticketmaster is like were sorry about all the technical problems, this demand was unexpected as if taylor swift isnt one of the biggest artists in the galaxy. published_at: new Date(jwInfo.pubdate).toISOString() } Or by navigating to the user icon in the top right. ad_id: window.adInfo.adId, var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); } The presale for the highly anticipated Taylor Swift "Eras" tour began on Tuesday, and it was a fiasco for Ticketmaster, with errors galore. I'm embarrassed I did it, I regret it". Ticketmaster also issued an apology last month to Swift and her fans on social media and in astatementto NBC News. You may have maxed out your ticket limit. Taylor Swift fans are truly seeing Red after a massive surge in demand for presale tickets for her new tour led to major issues on Ticketmaster Tuesday. Paige, 31, has been an avid follower of Taylor for 15 years, having even taught herself to play the guitar using her idols debut album. }); window.lock_100 = false; window.permutive.track("VideoEvent", { } The US leg of "The Eras Tour" begins March 18 at the State Farm Stadium in Glendale, Arizona and wraps August 5 at SoFi Stadium in Los Angeles. A group of fans accuse Ticketmaster of engaging in 'anticompetitive conduct' after the presale for Taylor Swift's upcoming . if( adsParseUrlParams( 'utm_medium' ) ){ var player_jwplayer_zYfKLs96_zhNYySv2_div = jwplayer(el).setup(videoParams).on("ready", function(){ } Also, due to demand receiving a code does not guarantee you will be able to purchase the exact tickets you want. ( `` jwplayer_zYfKLs96_zhNYySv2_div '' ) ; Keep your phone handy youll receive text messages 2-4 hours before Presale..., y'all picked the demand yourselves to separate actual, human fans from the bots and trying. 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