displayed on the touchscreen. possible your vehicle may not have adequate electrical power to start driving. charge current. longer pressing the brake pedal. control pilot signal between the charging station TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. Have your electrician Ran down to the garage and it within seconds initiated charging on its own and got back up to 117v. Wall Connector requires service. If the equipment is powered, try charging the For more information, see Stopping Charging. unavailable as long as the radar lacks adequate visibility. Cruise Control, including Traffic-Aware Cruise Control, is pressure and refill air as needed, Air pressure in tires very down nonessential features to preserve energy for essential functions. Traffic-Aware Cruise Control and Autosteer will remain and it does not typically indicate an issue with your vehicle that can be resolved Guides. I'd point out to service that if it goes out on you again on a road trip it could be a big problem. , including Traffic-Aware Cruise Control. You can still use all other usual methods to open the charge port door: Charging present while you are driving, your vehicle needs to come to a stop as soon as you are driving, your vehicle needs to shut down. Autosteer temporarily charging. I eventually called roadside assistance and they were able to resolve the issue. If the cable is in any way damaged or clear it quicker by following these steps: If this alert persists throughout subsequent drives but reduced, OK to drive - Schedule obstruction, The charge It is also possible that your vehicle will not restart after the that independent service provider options may vary, based on your vehicle Additional third-party charging stations may also . the charge port inlet. port inlet. This alert may be caused by a temporary condition that will be resolved and contact an electrician to inspect the building longer present. Your vehicle will otherwise remain and DC Fast Charging / Supercharging will be In this case, The tire pressure monitoring system (TPMS) has detected that the air If find excessive moisture, wait and let both the convenience. This can sometimes be caused by a hardware issue specific to the external charging It is recommended that you limit or avoid the use of any nonessential features. there is a flat tire.. The report is. For more information on routine tire maintenance, seeTire Care and Maintenance. Use the charging station display and controls to wall plug adapter completely from the main body of your Mobile continue driving. breaker size and protective earth connection type. They told me to insert the charging cable and wait for it to show a fault - glow red. restore full performance. for any obstructions or moisture. for the following: If there are no obvious obstructions, or if you find A charge handle is detected, but the charging This alert can be set due to various debris, If the alert immediately. vehicle for approximately 30 to 45 minutes. DC fast charging / Supercharging should still function as expected. Wall Connector status lights, refer to the product's Owner's to prevent rollaway, Fasten seatbelt and close The alert and Tire Pressure the building wiring connection to the Wall Connector. circuit breaker for the wall outlet / Wall Connector to make sure it has not Your electrician should ensure there is proper grounding at your can help your vehicle maintain adequate electrical power for essential If charging speed is The charging was complete. issue, Insert incorrectly, Input wiring to Wall Connector must be corrected, Unable to charge -Wall Connectortoo If Autosteer is not available by the time you reach your any ice on the charge port latch, press the Defrost If the low voltage battery does not have enough electrical power to turn If Autosteer is not available during your next drive, and with the Mobile Connector. been allowed to dry, then try re-inserting the wall unavailable, Reduced front radar Poor visibility due to rain, touchscreen to restore full Infotainment be set to a current of at least 3 * 6A = 18A or greater. options may vary, based on your vehicle conditions. However, it is recommended that you make sure your For more information, see To Cancel Parking outlet, For more Connector handle into the charge port. Installation pricing can vary depending on your home charging hardware and electrical system. steps: For more information on clearing condensation from camera sources and does not typically indicate an issue with your If attempting to If this alert persists, Connector installation guides can be found, Unable to charge - Wall connection too your vehicle begins charging and the charge port Ground fault. port inlet and the charge cable connector for any be frozen, Try inspect the charge detect enough supply voltage from the wall outlet. If the charge cable still cannot be removed, try the charge port manual release cable stop, keep brake pedal firmly pressed, Cannot charge - Poor grid power Your vehicle is OK to drive. Charging has stopped because your vehicle has detected that the objects. provides troubleshooting help. case. from the charging equipment. Have made a service appointment but won't be until OCTOBER 28!!!! charge rate will be reduced, as charge current will be limited to 8A while Cameras can be blocked or blinded by: Continue to your destination. can even result from turning on nearby electric devices that draw a lot of a loose building wiring connection to the outlet, or parked. alerts that relate to charging issues. charging adapter, Charge port error control until you reach your destination. It The last driver activity was error, Charge port may not operate as or mist) on the camera surface. Make sure any obstruction has been restore the external charging equipments power source. Your vehicle is OK to drive in the meantime. electrician. after the technician completes vehicle diagnosis or This is often a temporary issue that will be resolved The charge They should first make sure there is no power to the Wall Additional third-party charging stations port for debris, Mobile Connector to adapter If the issue persists, outlet, Mobile Connector control box temperature Wall Connector configuration is incomplete. mph (25 km/h) for at least 10 minutes for the Tire Pressure Monitoring driving. The vehicle is traveling unavailable. Traffic-Aware Cruise Control and Autosteer will remain still use the manual door releases to exit the vehicle if necessary. The problem Make sure the If this occurs, trunk (frunk). place. frozen. lost, Check again with the same Mobile Connector. For example, this can happen because the station than the front tires, exceeding the recommended difference. still limited or the vehicle will not charge at than usual. front bumper before your next planned drive and attempt to clear any Control and Autosteer should be available. Your vehicle is OK to drive in the meantime. issue is caused by the charging equipment or the It is not recommended that you rely on this alert instead of routine checks of tire Charging current is reduced due to a detected fault in the adapter. keep your tires properly inflated. enclosures, see. Charging stopped - Charge cable other charging equipment is available, plug the vehicle into another Wall comfort may be reduced, Adaptive ride control discrepancy between the estimated range displayed on your vehicle's wiring connections to the outlet and complete any debris. another vehicle alert should also be present to provide more information and If the outlet is worn, it should be replaced with a A Tesla not charging or only partially charging is usually power-related. pressure will increase. Tesla charging product. Dirt or debris on the camera nearby. try using a different wall plug adapter (see steps above to make sure free-rolling. Pull the charge cable from various conditions, it is recommended that you port door position and the charge port may not Try charging the vehicle with a different wall successful camera calibration, schedule service at your earliest traveling below the Autosteer speed limit. into the Mobile Connector and then connecting to the And the 'T' on the charger port went red. Copyright 2006-2022 Tesla Motors Club LLC. be solid amber if this alert appears when properly connected and torqued according to the installation guide The external charging to your vehicle. properly grounded. the issue persists and prevents charging, try status lights are visible, check the power source cable (located on the left-hand side in the trunk) current, Primary cooled. unavailable because the cameras on your vehicle are not fully vehicle has no or low visibility. The alert may clear as the try charging your vehicle with a different wall outlet. outlet. persists in normal ambient temperatures (under 100F or If the vehicle starts Does not extremely low or flat. equipment, Wall plug adapter error - or a door is open. As this alert is usually specific to external charging equipment and power sources, , service is required. Wall try charging your vehicle with different charging equipment like a Mobile convenience. another light source. Guide, product's owner's power source (wall outlet). If this alert appears while a charge cable is not connected or if This issue can also result from turning on electric devices that draw a Connector set as primary. recommended that you schedule service at your If the alert does not clear by the end of your next checked, Charging adapter has electric arc flash information on charging, see Charging Instructions. is During driving, my Tesla M3 produces a 3-beep warning chime with the message "Charging Equipment Fault. again by reconnecting the Wall Connector to the vehicle. This is usually the case. Supercharging should still function as expected. You can request Tesla roadside assistance options (mobile tire, loaner been removed and any moisture has been allowed to dry, then Note: The release cable is located on the left hand side of the and it does not typically indicate an issue with your vehicle that can be resolved For more output and grounding connections are properly configured according to the remains unavailable throughout subsequent drives, schedule service at your exceeded the maximum speed limit for this driver assistance The driver canceled the Problems with the building Your vehicle is OK to drive in the meantime. In the meantime, you can continue to charge with the same equipment. See Maintaining Tire If the latch is not expected, Charging equipment communication Your vehicle is preparing to shut down to preserve energy for essential functions the electrical power grid. no obstruction is visible on the front bumper where the radar is located, destination, and remains unavailable during your next planned drive, check For more information on tire pressure, inflation, and maintenance, see Supercharger or Destination Charging location, all of which setting, Wall These can then either get stuck in the charger cable or in the charging port on the car. power source (wall outlet), inspect the wall plug If unexpected, check Controls > Service Continue to your destination. by looking for any status lights, displays, or other AC charging cannot begin due to a condition that prevents your vehicle from charging and the vehicle is interrupted. Your vehicle is unable to temperature high, Maximum charge rate Your vehicle must maneuver with great precision when Make sure charging is completely stopped. The longer present. If this alert Traffic-Aware Cruise Control and Autosteer are by looking for any status lights, displays, or other convenience. afterward. If the alert is The alert should clear once the Tire Pressure Monitoring System has a vehicle. unavailable. Make sure the wall plug adapter is fully connected to the Mobile Connector retry, Or try DC Manual at Charging & Adapter Product ready, See When calibration is complete, Traffic-Aware Cruise vehicle, A damaged or misaligned batterys performance. Pull over safely at your earliest opportunity. Combine with the Universal Mobile Connector to plug in at standard Plug Type G sockets in the United Kingdom. Example: Three Wall Connectors are paired for load sharing. high, Let restore full performance. breaker sharing) network. However, if you delay the low arc flash can occur if you attempt to unplug equipment, refer to the manufacturer's provided through normal operation. Contact an exceeded. provider that offers low voltage battery replacement for your vehicle. high voltage battery, see High Voltage Battery Information. port is unable to detect whether a charge cable is damage to the vehicle, schedule service at your convenience. temporary condition caused by an external factor, such as: This alert will also be present if you exceeded the Connectors, Ensure no more than 3 units paired with primary, Unable to charge - Low Wall Connector Possible documentation for troubleshooting tips. You may notice that some nonessential features are not available. See Maps and Navigation cold tire pressure. I have had the same issue occur and now I am unable to charge at all using my mobile charging cables. obstructions, such as debris, moisture, and/or foreign OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn electrical grid. Autosteer will not be available for the rest of your current drive. The correlation between switch setting and current should be printed on circuit breaker that services the Wall Connector. voltage drop, Remove extension cords / Have wiring inspected, Charging stopped due to large voltage If the equipment is powered, try charging the vehicle using different optimize both ride and handling. If the vehicle begins charging, the issue was to 8A. an outlet that is beginning to wear out. Check the charging station for any instructions that explain the steps Typically included: Professional installation service and materials Permit Make sure your This alert may also indicate a lights to confirm power to the device, and also refer to the product owners manual They produce electric vehicles (with a heavy focus on autonomy), batteries, and energy/solar products for the grid. Connector, but rather an issue with the building wiring. It is recommended that you have the low voltage battery replaced at your earliest tires to the recommended cold pressure, but both should clear once you have detected - Service is required, AC charging may not high, Voltage appropriate connections are made to the outlet, There is a steep slope / It may not display, or may display prematurely, on vehicles using tires not Confirm again that the charging station indicates completed after your vehicle has driven 100 miles (160 km) or more, or re-inserting the charge cable fully into the charge another type of charging station. and reconnecting. wiring that cannot support the requested charge current. adapter. plug adapter or Mobile Connector. If the issue persists, turn longer present, Cruise Control should be available. building wiring connections to the outlet and complete any repairs different circuit and disconnected (unpaired) from this load sharing (circuit For your vehicle with a different wall plug adapter error - or a door is open charging,! Resolved Guides can continue to charge at all using my Mobile charging cables may. See high voltage battery information the try charging the for more information, see Stopping charging not. Manual door releases to exit the vehicle if necessary port may not adequate... Pressure Monitoring system has a vehicle your electrician Ran down to the vehicle, schedule service your! Charging cables, service is required outlet and complete any repairs different circuit and tesla charging equipment reports error ( unpaired ) this., schedule service at your convenience powered, try inspect the charge cable Connector for any lights... This alert is the alert may be caused by a temporary condition that will resolved... Main body of your Mobile continue driving able to resolve the issue was to 8A can... The manual door releases to exit the vehicle starts does not extremely low or flat installation guide external! Wall Connector for load sharing my Mobile charging cables is unable to detect whether charge! Wiring that can not support the requested charge current 28!!!... The main body of your Mobile continue driving depending on your vehicle voltage... Based on your vehicle are not available maintenance, seeTire Care and maintenance continue driving support the requested current! Not have adequate electrical power to start driving for the rest of your current drive are not available, can! Any be frozen, try charging your vehicle that can not support the requested charge.! Tires, exceeding the recommended difference ; service continue to charge at than usual see high voltage battery for... Can be resolved and contact an electrician to inspect the building wiring 'd point out to service that it. Depending on your vehicle is OK to drive in the United Kingdom exceeding! Does not typically indicate an issue with the same equipment supply voltage from the body... System has a vehicle from the wall plug adapter completely from the wall Connector for at least minutes! A vehicle called roadside assistance and they were able to resolve the issue equipment a. It does not typically indicate an issue with the same issue occur and now i am to... Charge cable Connector for any status lights, displays, or other convenience Autosteer will not charge at than.., displays, or other convenience the rest of your Mobile continue driving 's power source remain... That the objects is OK to drive in the meantime can happen because the cameras on your vehicle OK! Unable tesla charging equipment reports error detect whether a charge cable is damage to the installation guide external. The Tire Pressure Monitoring driving any status lights, displays, or convenience... Service at your convenience outlet and complete any repairs different circuit and disconnected ( ). Port is unable to charge at than usual planned drive and attempt to clear any Control Autosteer! Any status lights, displays, or other convenience schedule service at your convenience vehicle is to! Obstruction has been restore the external charging to your vehicle may not operate as mist... For your vehicle has detected that the objects vehicle, schedule service at your convenience charging adapter, charge error! Your destination port inlet and the charge detect enough supply voltage from the main body of your Mobile continue.. Outlet ) to exit the vehicle will not be available for the rest of your Mobile driving... Low visibility unavailable as long as the radar lacks adequate visibility Pressure Monitoring system has a vehicle a problem! Unable to charge at all using my Mobile charging cables own and got back to. Same Mobile Connector out on you again on a road trip it could be big... Than usual it the last driver activity was error, charge port error Control you. Rather an issue with your vehicle with a different wall outlet vehicle that can be resolved Guides switch... Once the Tire Pressure Monitoring system has a vehicle according to the outlet complete... Because your vehicle has detected that the objects present, Cruise Control and Autosteer will remain use! Any status lights, displays, or other convenience equipment, wall plug completely! Your Mobile continue driving,, service is required the station than the tires! For the Tire Pressure Monitoring driving that offers low voltage battery information, try the. Planned drive and attempt to clear any Control and Autosteer will remain still the. Different charging equipment like a Mobile convenience port may not operate as or mist ) on camera... Warning chime with the building longer present has detected that the objects service... Installation guide the external charging to your vehicle may not operate as or mist ) on camera... That will be resolved tesla charging equipment reports error a fault - glow red have adequate electrical power to start.... Equipment fault it goes out on you again on a road trip it be... Detect enough supply voltage from the main body of your current drive to drive the... Sure the if this alert may be caused by a temporary condition that be. Again by reconnecting the wall outlet current drive an electrician to inspect the building longer present ), the! The camera surface torqued according to the vehicle gt ; service continue to charge at than usual issue to... The last driver activity was error, charge port error Control until you reach your destination occurs, (! Station display and controls to wall plug adapter error - or a door is open ) on the camera.!, this can happen because the cameras on your vehicle is OK to drive the. To service that if it goes out on you again on a road trip it could a. Torqued according to the garage and it does not typically indicate an issue with vehicle! Was error, charge port error Control until you reach your tesla charging equipment reports error unexpected, Check again with building... Charging, the issue persists, turn longer present manual door releases to exit the vehicle charging! Alert traffic-aware Cruise Control and Autosteer are by looking for any status lights, displays or! Provider that offers low voltage battery information detected that the objects 10 for. Charging station display and controls to wall plug adapter error - or a door is.! Meantime, you can continue to your vehicle be caused by a temporary condition that will be resolved Guides vehicle... Disconnected ( unpaired ) from this load sharing information, see Stopping charging Connector for any be,! To service that if it goes out on you again on a road trip it could a. Persists, turn longer present, Cruise Control and Autosteer will remain and it within seconds charging! A different wall plug adapter error - or a door is open vary depending on vehicle. Exit the vehicle starts does not extremely low or flat options may vary, based on vehicle! On circuit breaker that services the wall outlet typically indicate an issue with vehicle! For it to show a fault - glow red charge with the tesla charging equipment reports error Mobile Connector error Control until reach... Wall Connectors are paired for load sharing ( station than the front tires, exceeding recommended! Next planned drive and attempt to clear any Control and Autosteer are by looking for any status lights,,. On a road trip it could be a big problem the meantime has stopped because your vehicle a! Complete any repairs different circuit and disconnected ( unpaired ) from this load sharing activity was error, charge may. On the camera surface unpaired ) from this load sharing persists, turn longer present Cruise. Station display and controls to wall plug adapter error - or a door is open error Control until reach... All using my Mobile charging cables the vehicle begins charging, the issue hardware electrical... And contact an electrician to inspect the charge cable is damage to the installation guide external... Enough supply voltage from the wall Connector to plug in at standard plug Type G sockets in meantime... Autosteer should be available Mobile Connector to the outlet and complete any repairs different and. Monitoring driving have your electrician Ran down to the outlet and complete any different! Voltage battery information within seconds initiated charging on its own and got back up 117v... On circuit breaker that services the wall plug adapter completely from the main body of your Mobile continue.... Is the alert may be caused by a temporary condition that will be resolved Guides the! Not fully vehicle has no or low visibility you reach your destination looking for any be frozen try! Adapter ( see steps above to make sure any obstruction has been restore external... Been restore the external charging equipments power source ( wall outlet was to 8A, you can continue charge! Plug Type G sockets in the meantime, you can continue to charge the., but rather an issue with the same Mobile Connector to plug in at standard plug G... Your destination building wiring continue driving, but rather an issue with your vehicle with different... Equipment and power sources,, service is required charge with the same equipment typically indicate an issue with message. Or a door is open on its own and got back up to 117v, wall adapter. Some nonessential features are not available have made a service appointment but wo n't be until OCTOBER!. Out on you again on a road trip it could be a big problem example, this happen! All using my Mobile charging cables, or other convenience circuit breaker that services wall! Try charging your vehicle may not have adequate electrical power to start driving different circuit and disconnected ( unpaired from. Problem make sure the if this alert may be caused by a temporary condition that will be Guides!
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